Express SMS informs who will pay the bill.

When you buy something for someone on JD.COM, the consignee is someone else's phone, and the SMS prompt will be sent to the consignee's mobile phone.

Jingdong intelligent customer service covers pre-sale, in-sale and after-sale, forming a set of customer service services for users from text to voice, from users to merchants, from intelligent dialogue to intelligent seats.

JD.COM has successively set up wholly-owned subsidiaries in Shanghai and Guangzhou, connecting North China, East China and South China into a line, so that most parts of the country are covered under the logistics distribution network of JD.COM Mall.

Extended data:

The SMS prompt will be sent to others to sign for the problem and dispute handling instructions:

If the buyer refuses to sign for the goods without reason, the transaction order will be returned, and the related delivery and return freight will be borne by the buyer.

If the buyer provides valid certificates to prove that there is obvious inconsistency when signing the contract, the buyer refuses to sign the contract, and the transaction supports a refund, and those who do not refuse to sign the contract will be refunded. If the buyer cannot prove it effectively, the merchant has the right not to support the buyer's refund or refund request.

If the consignee refuses to sign for the goods without justifiable reasons, the relevant delivery and return freight shall be borne by the buyer. The freight of non-cash-on-delivery orders will be deducted from the payment made by the buyer. For cash on delivery orders, the buyer shall pay the merchant within 15 days after rejection.

Baidu Encyclopedia-JD.COM

Baidu Encyclopedia-Jingdong Intelligent Customer Service