Why does Ping An Bank sometimes withdraw money without information?

If your mobile phone can't receive our SMS normally, first verify whether the transaction amount has reached the notification starting point. If it exceeds, it may be caused by cell phone signal, cell phone settings or network problems. It is suggested that you can follow the following methods:

1, restart the phone;

2. Empty the SMS box;

3, mobile phone problems, try to replace the SIM card with another mobile phone (this step is very important and must be tested);

4. Go to the business hall when the 4.SIM card data is full;

5. The mobile phone has a shielding program, so set not to shield or turn off the shielding program.

If you still have questions, you can also click on the link below to select the online customer service icon in the upper right corner of the homepage or follow Ping An Bank WeChat official account (pingan_bank) for consultation.

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Response time: September 28th, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

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