How to write down the management system of promoters who enter the supermarket in cooperation with the company and seek a model?

Supermarket Promoter Management System

First, the post system

1

、

Go to work regularly every day, obey the supermarket management, and don't be late or leave early.

2

、

Participate in commodity display, sorting, loading, inventory and counter cleaning.

three

、

Strictly abide by the company's rules and regulations, strive to improve service quality and increase commodity sales.

Sell.

four

、

Listen to customers' opinions, collect commodity information and give feedback in time, study business and improve technology,

Put forward reasonable suggestions.

Organize and report the collected customer and commodity information in time every month,

along with

Convenient for headquarters analysis.

five

、

Executive company

"

Make mushrooms into brands and Lin Hai into famous brands.

"

Business philosophy, dimension

Public trust protects the company's social image

Reputation, serving customers wholeheartedly.

six

、

The hairstyle is healthy and generous, and the hair is not dyed. Male salespeople can't get it, and they don't have beards. woman

Shop assistants don't draw eyebrows in front, don't wear big earrings in the back and don't dye colored nails.

Wear plain clothes to work without a ring.

seven

、

Those who need to leave their posts on business need to ask for leave, and can leave their posts and return to their posts after approval.

Terminate the vacation in time after leaving the post.

eight

Treat customers equally, don't judge by appearances, be proactive, enthusiastic and patient.

Second, the service system

1

、

Don't neglect customers because of tally, loading or other reasons;

2

、

Do not quarrel with customers, or be sarcastic, sarcastic or abusive to customers;

three

、

Do not sit, lean, lie prone or push business facilities or commodities in the business premises;

four

、

Smoking, eating and private work are not allowed in the business site;

five

、

Personal belongings and other sundries are not allowed to be stored in the business premises;

six

、

No visitors or shopping during working hours;

seven

、

Don't get together to chat, laugh and play;

eight

、

Don't throw water, peels, scraps of paper and other sundries at will;

10

Don't go to work after drinking, and don't eat smelly food before class;

1 1

Don't accept gifts from customers. If you can't politely refuse, you should ask the leader for instructions.

12

Don't exalt yourself and belittle others.

Three, supermarket promoters responsibilities:

1.

Obey the arrangement of superiors and perform tasks as required without special circumstances.

2.

Responsible for the loading and unloading of supermarket goods

(A small number of multiple shipments are required.

Reduce wear)

Last/better/previous/last name

Strictly check the quality and packaging of the goods one by one (stick the bar code on the goods)

Be sure to check whether the barcode is correct before delivery)

Abide by the rules and regulations of the supermarket,

coordinate

Maintain good relations with relevant staff within their own scope of work.

3.

Be responsible for observing and reporting the sales of competitors, such as their prices, packaging and quality.

Changes in quantity and promotion, etc. Will immediately report and assist in the investigation.

4.

Report it every day, otherwise it will not be paid, and report the inventory and product quality by SMS every day.

Problems, order quantity, return quantity, there must be no shortage of goods, and the supermarket complains when it is dissatisfied with the counter.

It happened.

5.

Responsible for the price list,

Bar code printed page

(Customer contact)

Recovery and protection of product packaging materials

Tube.

6.

Cooperate with all the business activities of the company in the supermarket and complete the task according to the monthly sales plan.

7.

Keep your income strictly confidential to everyone, and disclose or inquire about each other's income.

, once found to do serious processing.

8.

You need to apply for a vacation one day in advance. You need to apply for resignation one month in advance. If it doesn't meet the requirements

Ok, deduct twice the salary of personal leave and resignation month respectively.

Four, customer complaint management measures:

1

、

Complaints caused by quality problems shall be decided by the sponsors according to the specific circumstances. For example,

If the quality complaints caused by untimely delivery are borne by the promoters.

2

、

All complaints caused by service problems are borne by promoters.

three

、

Others depend on the specific situation.

Verb (abbreviation for verb) punishment, reward and complaint

1

, out-of-stock fine

10

Yuan dynasty (1206- 1368)

2

Express dissatisfaction

10

Yuan dynasty (1206- 1368)

three

The manager was fined for the shortage caused by the complaint.

100

four

Reward for finding product quality problems in time.

five

Yuan dynasty (1206- 1368)

VI. Vacation system

1

Leave time is Monday, Tuesday and Thursday, except in special circumstances.

2

Ask for leave one day in advance and ask for leave for more than three days (including three days).

Take a week off.

three

、

After work,

The company stipulates that there are four days off every month.

The supermarket stipulates that every month

2

Rest day,

If it is exceeded,

Pay the money one day according to the requirements of the supermarket.

10

Yuan, except sick leave.

Please seriously abide by the above system, and offenders will be severely punished!

For reference only, thank you, please adopt!