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Does the US Mission have a manual review of malicious bad reviews?

Yes

Malicious bad reviews can be reflected in Meituan customer service and manual customer service.

When you encounter malicious bad reviews, you should find out what is going on. According to the content of bad reviews, guess the possible sources of bad reviews. Then identify it carefully, find out its loopholes, and reply. If you encounter a serious bad review, which has affected your reputation, you can report it and complain to the platform.

You must record the call, and you can take a screenshot by sending a text message on WeChat. When making a complaint, you should not only describe the specific content of the complaint clearly, but also attach pictures, that is, appraiser information, bad reviews, product screenshots, etc. In this way, the chances of successful reporting will be greatly improved, and the platform will also delete bad reviews.

What should I do if the Meituan merchants are maliciously evaluated?

First of all, merchants should confirm whether the bad reviews are malicious. Although there are malicious bad reviews, the proportion of malicious bad reviews is actually very small. Most of the bad reviews actually come from the food problems of merchants and the delivery problems of take-away.

Of course, there are also some bad reviews because the merchants did not meet the needs of users. For example, the user notes what is needed, but the merchant omits it. For example, businesses will still install things that users don't need. For a while, the user's mood came up, and there were more cases of giving bad reviews.

If it is really confirmed that it is a malicious bad review, there is actually no good way for the merchants. Bad reviews are usually irrevocable unless they are resolved through communication with users. Therefore, most merchants will describe and explain the malicious bad reviews of the other party in their replies, so as to achieve the purpose of proof.