Dongyi Risheng Decoration Company Refund Process

The decoration company’s refund process is as follows:

1. Consumers should carefully read the contract terms, especially the deposit refund terms, before signing a home decoration contract, and learn more about the terms of the contract. Yirisheng Decoration Company's refund policy.

2. After signing the contract and paying the deposit, if the consumer requests a refund before starting work, he or she must submit a written application and bring relevant credentials (such as WeChat chat records, text messages, and recordings) to Dongfang The customer service department of Yirisheng Decoration Company will handle the refund procedures.

3. If consumers request a refund after the construction starts, they must negotiate with the designer and account manager to reach an agreement, and submit a written application. After the account manager signs and confirms it, go to the finance department to handle the refund procedure.

4. After signing the contract, if the designer or account manager has any violations, consumers can complain to the customer service department, and the customer service department will negotiate with the parties to resolve the matter; if the negotiation fails, they can go to the local industrial and commercial office Complain to the department or consumer association for rights protection.