Taobao customer service CRM or data winner is better, more suitable for medium-sized sellers. I hope I can give some professional analysis. If you have used it, please give me an opinion.

In fact, each has its own merits. Which one do you pay more attention to? The function of the data winner is marketing (customer coverage ranges from 1 to n). The function of customer service CRM is divided into two levels (customer service and marketing) (customer coverage ranges from 0 to 1 to n). This is the difference between them. Customer service pays more attention to process management (pre-sale, in-sale and after-sale). Covers the entire operating system. I hope I can help you!