Is it useful for CBRC to complain on WeChat official account?

Useful. In principle, it is useful for CBRC to complain about insurance companies. Because domestic insurance companies are generally supervised by China Banking and Insurance Regulatory Commission, and China Banking and Insurance Regulatory Commission has high requirements on the settlement rate of complaints. It is worth mentioning that, according to the different cases, China Banking and Insurance Regulatory Commission may recommend the contact information of the local insurance coordination office to consumers, which is also to make the case be solved faster and better.