How to insure Tire Insurance on Tu Rover?

First of all, please confirm the insurance company that underwrites the order (you can check it in the insurance successful SMS, order details page, etc.), and then follow the prompts below to make a claim.

1. Report the crime online

If the tires you purchased have bulges or punctures, please contact Zhongan Insurance customer service hotline 10109955 or use the WeChat public account: Zhongan Insurance (zhongan9595) ) or Zhongan app to report the crime.

2. Upload photos

Select: "More Services>Claims and Reports" on the Zhongan WeChat official account, or select: "My>Claims and Applications" on the Zhongan app gt;Tuhu Tire Insurance Claim" Submit accident proof photos online. After a tire bulge or puncture occurs, be sure to take photos as soon as possible to keep them.

3. Obtain coupons

After passing the Zhongan Insurance review, the car owner can obtain the corresponding amount of Tuhu coupons as compensation. The insurance company will notify you of the results via text message, so please check it carefully.

4. Purchase new tires

Car owners can use coupons to purchase tires, maintenance, and vehicle products at Tuhu. Vouchers cannot be redeemed, exchanged or transferred.

Extended information

Compensation scope

Accident type:

Tire blowout: tire burst in a very short time (generally less than 0.1 seconds) ) collapses due to sudden loss of gas due to rupture, and the cracks are irregularly torn and penetrating.

Bults: There are obvious bulges in the tire shoulders and sidewalls.

Compensation scope

(1) When a tire blowout or bulge occurs within the guarantee period (within 1 year), the maximum compensation will be 80% of the initial purchase price of the tire. (The purchase price is the actual amount spent by the customer to purchase the tires. If a coupon was used when purchasing the tires, this part is not covered by the compensation)

(2) Anyone who purchases tires on Tuhu (purchased with a claim coupon) Except for tires), users who install them at Tuhu stores can receive free tire insurance protection services.

(3) For products participating in the upgrade (list link), the warranty period is extended to 2 years, and the maximum compensation is 80% of the initial purchase price of the tire. (The purchase price is the actual amount spent by the customer to purchase tires. If coupons have been used when purchasing tires, this part is not covered by the compensation)

Compensation form: The compensation form is Tuhu coupons, which can be used for When purchasing tires, maintenance and vehicle products from Tuhu, there is no discount, no change, and no transfer.

Guarantee period: This service takes effect after the tire is successfully installed by Tuhu or a Tuhu designated store.

Tuhu Car Maintenance-Tire Insurance Service Process