How long will JD.COM have to wait to know that the money is fake?

When the receiving time exceeds 24 hours, the system will automatically determine that it is a false delivery, and the merchant needs to bear the responsibility. Under normal circumstances, after the customer places an order, the merchant will write the express order first, and the single number will come out in advance, so the merchant will fill in the single number, so the buyer can see the delivery single number soon, but in this case, it does not mean that the goods have been sent out. If the merchant prepares the goods quickly, inform the courier to record the order number immediately after picking up the goods.

1.JD.COM How long will it take to pick up the goods?

When the receiving time exceeds 24 hours, the system will automatically determine that it is a false delivery, and the merchant needs to bear the responsibility.

Under normal circumstances, after the customer places an order, the merchant will write the express order first, and the single number will come out in advance, so the merchant will fill in the single number, so the buyer can see the delivery single number soon, but in this case, it does not mean that the goods have been sent out. If the merchant prepares the goods quickly, inform the courier to record the order number immediately after picking up the goods.

Second, what do you mean by waiting for the assembly?

Express delivery to be received means that the purchased goods have been packaged, and the express number is printed. You need to wait for the courier to pick up the parts, load them and send them to the destination.

After the customer places an order, the merchant will first write a courier to determine the courier number, and the merchant will fill in the order number in the e-commerce background in advance to let the buyer see his delivery number.

However, this does not mean that the goods have been sent out. Some merchants are slow to prepare goods or even some merchants are out of stock, so there will always be cases of waiting for payment.

Third, how to deal with the slow delivery of Jingdong Express?

1. If the merchant fails to deliver the goods to the consumers within the agreed or stipulated time, which damages the rights and interests of the consumers (except the goods involved in the mislabeling incident), JD.COM. The intervention of COM will determine that the merchant has delayed the delivery.

2. If the merchant violates the delivery requirements of the delivery management standard, resulting in the consumer not receiving the goods, refusing to sign for the goods or returning the goods after signing for them, if JD.COM judges that it is the responsibility of the merchant, the consumer can apply for a refund, and the merchant will make a refund according to the consumer's refund application.

3. If a small number of missing parts are delivered by the merchant, which causes consumers to ask the merchant to reissue them, JD.COM will judge that the order of the merchant is delayed.

4. If the goods can't be delivered due to shortage, and the consumer refuses to cancel the order, the merchant shall deliver the goods to the consumer within 24 hours from JD.COM time. COM, and provide the express number.

5. If the merchant violates this specification 1.2. 1 and causes the buyer to complain, the merchant shall assist the consumer to transfer the goods to the consumer's address within 24 hours, and the freight incurred therefrom shall be borne by the merchant.

6. Consumers complain that the logistics information is stagnant and not updated after the goods are delivered. If the merchant can't provide the reasons for the whereabouts or stagnation of the goods, JD.COM will judge the responsibility of the merchant, and the consumer can apply for a refund, and the merchant should make a refund according to the consumer's refund application.

7. If the consumer applies for compensation because the merchant violates the delivery requirements of this specification, the compensation expenses arising therefrom shall be borne by the merchant.