What are the inquiry methods of Tianjin Provident Fund?

Go to the provident fund management center through the card number or online at the management center (the provident fund management center needs to open an online inquiry system).

Members of the public can visit the website of Tianjin Provident Fund Management Center at any time /index.cms for enquiries.

Two: housing provident fund management center query

Tianjin Housing Provident Fund Management Center (formerly Tianjin Housing Provident Fund Management Center) is a public institution directly under the municipal government. With the approval of the Municipal Party Committee and the Municipal Government, Tianjin Housing Fund Management Center (formerly Tianjin Housing Fund Management Center) was established in 2002. It is a deputy bureau-level institution directly under the municipal government and is responsible for the management and operation of housing funds in the whole city. Its main responsibilities are: to implement the principles and policies of the state and Tianjin, formulate the housing provident fund policy of our city, and be responsible for the collection, use and management of housing provident fund in our city.

Three: telephone inquiry

Since 20 12 12 12, the customer service hotline of Tianjin housing provident fund has been changed from 96266 to 12329. In order to ensure a smooth transition, the original customer service number 96266 was used in parallel until March 2003, 2065438+3 1. Tianjin SMS customer service number is still 106350096266.

According to reports, the 12329 housing provident fund hotline provides basic services such as business consultation, account inquiry, complaints and suggestions to employees through manual voice and self-help voice, and the specific usage mode remains unchanged:

1 key: personal account inquiry of housing provident fund. After the user enters the card number of individual housing provident fund (12 digits) and passes the identity verification, he can query the payment date, monthly deposit amount, account balance and other information of three types of accounts: housing provident fund, supplementary housing provident fund and monthly housing subsidy.

Key 2: Inquire about the progress of housing provident fund personal loans. After the user inputs the card number of individual housing provident fund (12 digits) and passes the identity verification, he can inquire about the time, department and link from the loan bank that accepted the application to the current individual housing provident fund loan.

Key 3: Inquire about the repayment of personal loans of housing provident fund. After the user enters the personal housing provident fund card number (12 digits) and passes the identity verification, he can query that the personal housing provident fund loan has been repaid to the month and year, and the accumulated default interest on principal and interest and the loan balance.

Focus 4: Manual consultation provides you with questions and answers on policies and business operations related to the collection, withdrawal and loan of housing provident fund in China and our city, including handling conditions, required materials, handling procedures, corresponding time limit, handling network consulting services, etc.

Focus 5: Service complaints mainly accept complaints about the service quality of the staff of the Municipal Housing Provident Fund Management Center and violations such as non-payment, underpayment and unpaid housing provident fund.

6 key: inquire about password modification. After the user enters the personal housing provident fund card number (12 digits) and passes the identity verification, he can modify the inquiry password, which is only used for self-inquiry and does not affect the password used for the counter housing provident fund business.

Four: Other methods

In order to meet the needs of the development of housing provident fund business, Tianjin ICBC recently developed and put into production a real-time query system for Tianjin online banking provident fund. Through this system, all provident fund management centers and ordinary units in Tianjin province can query the transaction information of provident fund in real time.

The provident fund center can inquire about the basic information and transaction details of housing provident fund/subsidy of all units or individuals in the region or the center, and ordinary units can inquire about the basic information and transaction details of housing provident fund/subsidy of their own units and individuals. The operation is simple. After logging in to ICBC's corporate online banking, customers can click the "Branch Function" link in the corporate online banking and select the "Provident Fund Inquiry" menu to enter the real-time provident fund inquiry system, and make relevant inquiries as needed.

In order to further facilitate customers, Tianjin ICBC will strengthen the contact with the provident fund center, upgrade the system, and fully launch the service of automatic transfer of provident fund into repayment account as soon as possible, effectively reducing the repayment pressure of customers and providing comprehensive and caring services to customers.