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How to complain if the takeaway rider has a bad attitude?
If you encounter a takeaway rider with a bad attitude, you can take the following steps to make a complaint: 1. Preserve evidence: During communication with riders, try to preserve relevant evidence, such as chat records, text messages, telephone recordings, etc. , for follow-up complaints. 2. Contact the takeaway platform: complain to the customer service department of the takeaway platform. You can get in touch with the platform through the platform's customer service hotline, online customer service or complaint email. 3. Provide detailed information: When making a complaint, try to provide a detailed description of the situation, including information such as time, place, rider's name or work number, so that the platform can better handle your complaint. 4. Seeking solutions: When communicating with the customer service of the platform, you can put forward the solutions you want, such as asking the platform to educate, punish or compensate the riders. 5. Seek other ways: If you are not satisfied with the processing results of the platform, you can consider complaining to the relevant regulatory authorities or consumer protection organizations to seek further solutions. Please remember to be calm and polite in the process of complaining so as to solve the problem better.
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