Responsibilities of department store manager

Responsibilities of department store manager (generally 6 articles)

In today's society, job responsibilities are used more and more. Job responsibilities can improve the vitality of internal competition and better discover and use talents. How are the general job responsibilities formulated? The following are the job responsibilities (6 general articles) of the department store manager that I have compiled for you. Welcome to read, I hope you will like it.

Responsibilities of department store manager 1 1, responsible for the overall work of the store and responsible to the front office manager.

2. Responsible for the procurement, sales, cost and profit management of commodities.

3. Be responsible for improving the work plan, marketing decision, staff quality, work efficiency and service level of the shopping mall.

4. Understand the market information, be familiar with and master the market conditions, organize marketable goods sources, and strive to open up new goods sources and markets according to the characteristics and requirements of hotel guests, so as to continuously increase operating income.

5. Keep good relations with customers, do a good job in financial management, be good at planning and making decisions on work, seize the opportunity to do a good job in commodity marketing and expand operating income.

6. Conduct business negotiations according to the marketing situation of commodities, especially bulk important commodities, sign marketing agreements, and conduct friendly business exchanges on the principle of equality and mutual benefit.

7. Keep close relationship with customers. No matter the units and individuals who take the initiative to come to the door or go out for business contact, they should treat each other with courtesy, pay attention to business reputation, and make the sales of goods have a stable supply base.

8. Patrol and check the performance of shop assistants in commodity sales activities, such as gfd, manners and sales skills, and conduct necessary supervision.

9. Comprehensively handle the daily marketing work of this department and handle guest complaints;

10, responsible for the attendance and performance appraisal of department employees, and praise or criticize, reward or punish the performance of marketing tasks according to their work performance.

1 1, responsible for the safety and fire prevention work of the shopping mall department.

The duties of a department store manager. Under the leadership of the company's general manager and deputy general manager, fully preside over the work of the shopping mall.

Second, organize the implementation of the company's rules and regulations, and maintain the normal business order of the mall.

Third, organize the formulation of various management systems within the mall.

Fourth, according to the arrangement of the company and the actual situation of the mall, formulate the work plan of the mall and organize its implementation.

Five, the decomposition of the implementation of shopping mall sales indicators and other assessment indicators, and organize the completion.

Six, fully responsible for the regional adjustment and brand introduction and adjustment of shopping malls.

Seven, timely grasp the market sales situation, and systematic analysis, regularly report to the relevant departments and leaders of the business situation.

Eight, coordinate the working relationship with suppliers, adjust and replace the goods at any time with the season.

Nine, solve the big customers in the mall, and solve the customer return problem in time according to the relevant regulations of the company.

X organize market research and discussion on the current management mode, collect relevant information and reasonable suggestions, and put forward suggestions for improvement of the company's overall operation and management.

1 1. Supervise the internal financial management of the shopping mall, and cooperate with the accounting and finance departments of the Ministry to settle accounts with suppliers.

Twelve, organize the store accounting personnel to review the accounting registration of each cabinet group.

Thirteen, the implementation of the company's large-scale public relations and promotional activities, the organization of floor brand promotion activities.

Fourteen, as the first person responsible for floor safety and fire control, cooperate with the security team of the Ministry of Security to organize various safety and fire control work in the mall.

Fifteen, responsible for the rational use and deployment of shopping mall property.

Sixteen, responsible for major personnel transfer in the mall, departmental performance appraisal, bonus distribution, etc.

Seventeen, responsible for the guidance and education of workers' ideological and cultural and technical business, improve the overall quality of all workers, care about workers' lives, and do a good job in ideological work.

18. Coordinate the working relationship with other stores and departments of the company.

Nineteen, presided over the pre-class meeting shall not be less than 8 times a month, each class shall not be less than 4 times.

Twenty, complete other work assigned by the leadership.

Responsibilities of department store manager 3 1. Strengthen the sense of responsibility of grassroots leaders and divide responsibilities.

2. Minimize energy consumption and consumption of various spare parts, and check the quantity of various consumables at any time according to business conditions every day.

3, cooperate with each other, to avoid the shift responsibility between the two classes, clear responsibility to do a good job of succession and record.

4. Review the handover records and work logs of all departments, and handle the problems and accidents found in time.

5, massage, bath and other personnel in accordance with the company's unified regulations for management, improve service quality and hygiene standards.

6. Take care of public property and care about employees' lives. Communicate with employees regularly, understand the ideological trends of employees, and do a good job of employees' ideological work around work priorities.

7. Actively assist the general manager to supervise and inspect all work, and provide all kinds of effective feedback information in time.

8. Handle guest complaints and all kinds of emergencies, and ensure the interests of the company are the most important.

9. Review the daily consumption report and receipt, and handle the problems found in time.

10, keep abreast of daily business conditions, make daily reports, and send daily business details and business conditions to superior leaders in the form of short messages.

1 1, do a good job in employee attendance, make reasonable arrangements for getting off work, and ensure the normal development of services.

12, improve the sense of ownership, and strictly grasp waste events.

Responsibilities of department store manager: 4 1. Communicate and implement all instructions, notices and regulations of the store;

2. Make the work plan of the department and organize its implementation, check and track the completion of the plan, analyze the reasons for the unfinished plan, and take measures to ensure the completion of various task indicators issued by the mall;

3. Improve the working skills of personnel at all levels and fully mobilize the enthusiasm of employees;

4. Be responsible for evaluating employees' performance, and making suggestions on employees' promotion, demotion and transfer;

5. Identify the training needs of personnel at all levels, formulate training plans and organize their implementation to verify the training effect;

6. Supervise and manage the overall work of commodity quality, price, environmental sanitation, fire safety, identification and turnover warehouse of the Division;

7. Be responsible for the overall control of the commodity layout and display of the Division, so as to make the layout reasonable, display plump and beautiful, and promote sales;

8. Identify customer needs, put forward suggestions for the introduction of new products (new counters) and the elimination of unsalable products to the shopping mall, and constantly optimize the product structure to meet customer needs; Do a good job in the management of key sales customers;

9. Implement the promotion plans and activities issued by the mall, actively plan and organize various promotion activities of the Division, and analyze and feedback the promotion effect;

10, responsible for controlling the operating costs of the Division, and striving to reduce the loss of commodities and management costs; Organize the inventory work of the Division, analyze the inventory results, and take corrective and preventive measures for existing problems;

1 1, responsible for the safety of goods, fire fighting and funds on this floor. Conduct regular fire safety inspections, take measures to reduce the loss of goods, and do a good job of prevention;

12, timely and properly handle complaints and emergencies at the business site, and maintain and create good order at the site;

13. Communicate and coordinate with counter customers, and feed back information to the person in charge of the counter in time.

Responsibilities of department store manager 5 1. According to the group's business objectives, reasonably decompose and guide the work of our employees;

2. And be responsible for maintaining the normal business order of the mall;

3. Responsible for handling major safety accidents and disputes at all levels in the mall;

4. Take the main responsibility for fire safety accidents in shopping malls;

5. Lead the store staff to complete various business indicators issued by the group company;

6. According to the requirements of the Group Management Department, organize and effectively implement various marketing activities;

7. Be responsible for the assessment of all managers in the mall;

8. Be responsible for the training and management of store employees;

9. According to the overall planning of the group company, effectively establish and maintain a good image inside and outside the mall;

10. Responsible for strengthening the cooperative relationship with governments at all levels, and consciously cooperate with the superior departments to inspect the group.

1 1. Complete other tasks assigned by the leaders.

Responsibilities of department store manager 6 1. Fully responsible for the operation and management of large shopping malls;

2. Complete the business indicators issued by the company;

3. Make the annual plan and budget of the mall, and monitor the cost and budget implementation of all departments of the mall;

4. Responsible for market development, customer relationship maintenance and daily business management;

5. Be familiar with the workflow of store leasing, promotion and property management, and establish and maintain a good owner-tenant relationship;

6. Responsible for establishing the management team of the mall;

7. Other work related to shopping malls arranged by the company.

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