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Ways and rules of returning millet products
How to return Xiaomi's products? First, the principle of return:
1. For the goods that you want to return, you can return them without affecting the appearance of the products. Special commodities such as fresh drinks do not support 7 days. The product description does not indicate the reason for the return.
2. If there is no reason to return the goods within 7 days, you can contact the human customer service to negotiate without affecting the appearance of the products;
3. If there is any quality problem, please contact the merchant to complete the return according to the return process.
Second, the return time limit:
After receiving the goods you need to return, the merchant will complete the quality inspection and after-sales return operation within 48 hours.
For the return service within the scope of three guarantees, if it is found that it does not meet the return standard, it needs to be returned to you, and the merchant will contact you to communicate the return within 48 hours after receiving the goods.
Third, the return process:
If you want to apply for return and repair, you can refer to the following methods: log in to Xiaomi Youpin APP-Personal-My Orders, find the product order you want to apply for after-sales, and choose to apply for after-sales (you can choose return and repair). Generally, you will receive a confirmation message or phone call within 24 hours of application, informing you of mailing precautions and mailing address and other related information. (If you cancel, refuse and return the purchase and giving activities, you need to return the corresponding gifts together. )
Fourth, the refund time:
The payment arrival time mainly depends on the payment method you used at that time. For example: Alipay online payment, Alipay general withholding, Tenpay, WeChat payment, Xiaomi wallet, UnionPay mobile payment, UnionPay online payment, ant flower garden, Xiaomi installment and other payment methods, generally the latest refund period is about 7 working days;
If you have returned or rejected the goods, we will accept them after receiving them, and the refund will be completed in about one week after the acceptance is correct;
The specific arrival time of the refund is related to the acceptance time of the issuing bank. We will refund you as soon as possible, and the refund will be returned in the same way. I suggest you wait patiently.
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