Joke Collection Website - Public benefit messages - How to cancel the malicious orders of Tik Tok customers?
How to cancel the malicious orders of Tik Tok customers?
1. Contact customers: You can try to contact customers and ask them if they really need to buy goods. If the customer replies to cancel the order, you can cancel the order on the order details page.
2. Apply for platform intervention: If the customer fails to contact, he can apply to the platform customer service for intervention, explain the situation and provide relevant evidence, and the platform customer service will handle the order according to the situation.
3. Apply for a refund: If the customer has paid, you can apply for a refund, return the money to the customer and cancel the order. It should be noted that if you encounter customers who place orders maliciously, don't argue easily. You should keep calm and handle the order in an appropriate way so as not to adversely affect your shop.
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