China People's Insurance Company picks up the car and auto insurance by telephone.

General insurance companies have bill delivery service, and insurance companies can send bills by phone.

Telephone auto insurance is a business that takes telephone as the main communication mode, and completes the main marketing processes such as insurance product promotion, consultation, quotation and policy condition confirmation by means of Internet, fax, SMS, mail and delivery, etc. through the special telephone marketing number of insurance companies.

According to the regulations of China Insurance Regulatory Commission, companies with direct telephone insurance licenses need to conduct centralized management and unified operation of telephone insurance sales, and their quotations can be reduced by 65,438+05% under the national minimum discount.

Three misunderstandings of consumers in the process of telephone auto insurance

Misunderstanding phenomenon 1: consumers come to get the insurance policy themselves.

Some car owners gave up the door-to-door service of the insurance company after calling the marketing phone of the insurance company, but went to the insurance company to get the insurance policy. For car owners, there is actually no need to take orders at home. Convenience is a big advantage of telephone auto insurance.

Misunderstanding 2: Telephone auto insurance = remote insurance.

Restricted by the old insurance habits, some car owners who are new to telephone auto insurance are worried about the "foreign number" with the area code of the insurance company, and think that "telephone auto insurance" means "insurance in different places". Because telephone auto insurance must be operated centrally, the outgoing phone numbers used by insurance companies all have the area code where the operation center is located. The telemarketing center is responsible for the initial inquiry, quotation and bill confirmation with calling customers, while the printing of insurance policies, delivery of materials, claims settlement and other processes are handled by local branches.

Myth 3: Telephone auto insurance "cannot" cover compulsory insurance.

Compulsory insurance is a statutory compulsory insurance, and it can also be insured in the process of telephone auto insurance. For example, cross-border insurance is automatically selected on the computing platform of Ping An telephone auto insurance. If the customer has already purchased, the drop-down box can select "No Insurance". Even if you choose both compulsory insurance and commercial insurance on the telephone auto insurance platform, you can still achieve the goal of fast and accurate quotation through intelligent calculation on the increasingly mature online auto insurance platform.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.