Why does my telecom card not have the right to redeem points?

I think it has something to do with the package, such as q, there is a member, svip,

Different levels, different permissions.

Just asking.

Different places, different details,

The local business hall can give the real answer.

The method is as follows:

One: Call the customer service of China Unicom, China Mobile and China Telecom.

Two: then manual service,

Three: Ask the number of the local business hall, and then call the business hall to ask.

Remember to adopt before you go, thank you!