When will the refusal express be returned?

1. Express delivery refused. After confirmation, the courier will take the courier back to the warehouse for scanning. Generally, it can be sent to the same destination from the outlet with the express delivery on the same day.

As for when the rejected courier can be received, it depends on the logistics dynamics of the courier. Sometimes, the rejected courier will be handled differently because of the attitude and choice of the sender.

3. When the recipient refuses the courier, the general courier outlets will contact the sender and ask whether the rejected courier is returned or handled by themselves. Among them, there is a problem of bearing the express delivery fee, and the sender requests to return it, and the returned express delivery fee is borne by the sender; If there is no need to return, the express mail will be handled by the express outlets themselves.

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Extended data

Policy measures

Express safety

The explosion of 1 and 20 17 parcels in Liucheng county on September 30, 2005 has caused 7 deaths, 2 people lost contact, and 5/kloc-0 people were injured to varying degrees.

2. The frequent explosion of express delivery fully shows that there are many security risks in the receiving and sending process of express delivery industry, and it is necessary for express delivery enterprises to intensify unpacking inspection at the source of receiving and sending, and increase the safety precautions of express delivery.

New signature rule

The national standards for express delivery services, which came into effect on May 20 12 and May 2065 438+02 1 2, have definitely stopped the provision of "sign first and then inspect", which has been criticized by consumers, and are expected to end.

2.20 1 May 21National Standard for Express Service stipulates that when a courier company delivers the express mail to the recipient, it shall inform the recipient to receive the express mail in person. For payment collection express, online shopping, TV shopping, mail order and other express mail, the recipient can check the contents before signing.

3. At the time of acceptance, the appearance and quantity of internal parts can be counted, but the internal parts cannot be tried out or the product function test can be carried out. This provision means that express delivery companies will have no right to ask consumers to "sign before inspecting".

Deferred claim

On May 1 day, 2065438, the national standard of express service series was officially implemented. According to the standard, even if the courier fails to arrive in the same city for 3 days and in a different place for 7 days, even if it is completely delayed, you can claim compensation from the courier company.

References:

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