Inexplicably received short messages from Bank of China consumers.

If the user has not made relevant transactions, or has doubts about the information in the SMS, it is suggested that the user take the following measures:

1, immediately verify the message content. Check whether the transaction mentioned in the SMS is homemade or whether it involves abnormal or unauthorized transactions.

2. Check account security. Check account details through mobile banking or online banking to ensure account security.

3. Report fraud. If you suspect that this is a fraudulent SMS, you should immediately report it to the bank and remind your family and friends to pay attention to similar fraudulent information.

4. Protect personal information. Pay attention to the safety of personal information to prevent personal information from being leaked or abused.

5. Legal channels. If you think that the behavior of banks or their service providers violates relevant laws and regulations, you can consider solving the problem through legal channels.

6. Complaints from regulators. If you think that the content of the short message violates the regulations, you can complain to the local consumer association, the banking supervision department or the legal institution.