How can I change my secret mobile phone if I can't receive SMS?

If you remember the original secret mobile phone number and meet certain conditions (provided that you have a QQ account and password, and log in at a common landing place, note: Lu Tencent did not prompt for the mobile phone verification code), you can directly replace the secret mobile phone. If you forget the previous secret phone number, you can only change the previous secret phone by appealing.

QQ Security Center-Account Management /QQ Appeal. After you appeal the QQ number through account appeal, the QQ appeal page will prompt you to reset your password and second-generation password protection. Try to provide the early use record of this number. The staff will make a comprehensive judgment based on the sufficiency, originality and correctness of the evidence you submitted. As long as the evidence you submit is sufficient and consistent with Tencent's records, you can pass the appeal.

After successfully submitting the complaint form, Tencent will send the complaint result to your contact email address within 72 hours (24 hours faster). It only takes 8 hours for members to complain on QQ. After the appeal is passed, you will receive a success prompt email from Tencent. You can reset your password and confidential information according to the receipt number and successful appeal certificate in the email.