I lost my mobile phone card. How can I reissue it?

In the first case, it has been registered. If your mobile phone card is handled with your ID card, then you need to bring your ID card to the local mobile business hall for a replacement card. It should be noted that China Mobile's regular large-scale business hall is not an agent business hall for roadside charging.

In the second case, it is not registered. If your mobile phone card is not processed together with your ID card, it will be a bit troublesome for you to reissue it. You also need to bring your ID card to the local business hall, and you need to provide about ten contact numbers in recent days, that is, relatives and friends who have contacted recently. After you prepare these, you can take the money to reissue the new card.

The basic steps to reissue a mobile phone card are as follows:

1. Take your ID card (for real-name registration of mobile phone cards) and the lost mobile phone card number, and go to the nearby mobile business hall to handle it.

2, according to the clerk's prompt step by step, show relevant documents, answer relevant questions, etc.

3. Pay the fee for the replacement of the mobile phone card, and get the mobile phone card after the salesperson completes the replacement.

Extended data

Cross-regional card exchange:

1. Individual customers of China Mobile who have registered by the real name of the second-generation ID card can go to the designated business hall in person with the original of the second-generation ID card, and cannot be handled by others.

2. When handling business, it is necessary to verify the status of the customer's mobile phone number, customer service password and real-name registration information, and verify the validity of the customer's certificate and the consistency of my certificate through the public security system, and all of them can be processed only after passing the examination.

Non-cross-regional replacement card:

1. Remember the service password: then bring your ID card, service password and three call records (the call records must be within three months and five days ago).

2. Forgot the service password: you should bring your ID card and service password, three call records (the call records must be within three months before five days) and one recharge record (how much was recharged five days ago, and which day in three months). If you can't provide this information, you can't make it up.

References:

China Mobile-Card Exchange Service