I accidentally pressed the wrong button just now. I used 360 optimization master. Now that the text message has stopped, you can't get the text message? How to solve this?

If your mobile phone sends and receives short messages and shows "message stopped", I suggest you:

1. Try to restart the phone.

2. Open the phone settings-Application Manager-All Information-and try to clear the data.

3. Back up data (contacts, text messages, photos, etc. ) and restore factory settings (Settings-Reset/Privacy-Restore Factory Settings).

4. If the problem still exists, it is recommended that you take your mobile phone, purchase invoice and maintenance card to the local Samsung after-sales service center for testing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.