Samsung Note 2 shows no network connection when sending text messages, but text messages can be sent. What’s going on?

Dear Samsung users:

Based on your description, we recommend that you:

1. Operate on your phone: Settings-Application Management Device-Sliding screen option (all)-Find information-Click to enter and try clearing data

2. If the problem still exists (caused by third-party software), please back up mobile phone data (phone book, text messages, multimedia data, etc.), try to restore the phone to factory settings (Settings-Reset-Restore factory settings)

Note: All data stored in the phone will be lost, so be sure to back it up to the SIM card and SD card in advance. Operation again

If the problem persists, it is recommended that you bring the three-guarantee voucher and send the phone to the nearest Samsung service center for testing.

It is recommended that you conduct " Make an appointment at the store to apply for maintenance and enjoy priority maintenance services: /pre-booking

After a successful appointment, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn. The official website will provide you with multi-channel service support!