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A complete collection of working experience in hospital information department
Experience in hospital information department 1
I have been the director of the news department since 20 _ _. Over the past few years, under the leadership and care of the Party Committee of our hospital, with the support and help of various brother departments, I have performed my duties conscientiously and dutifully, led the general practitioners to carry out all kinds of work in a down-to-earth manner, achieved satisfactory results, and greatly improved my working ability. Here, I simply report to the leader about the work of the year and accept everyone's evaluation with an open mind.
1. All the comrades in the general department worked tirelessly, United and launched a large number of new projects.
I led the general practitioner to carefully analyze the specific situation and made a careful implementation plan. This year 1 month, 1 month and 1 month, outdoor LED large screen, outpatient queuing system and outpatient doctor station were put into use, which greatly improved the overall image of our hospital, effectively solved the problems such as poor queuing and untimely treatment of some patients, improved patients' satisfaction with medical treatment, and effectively maintained the medical environment and order of the hospital outpatient service.
Our general practitioners began to seriously implement the 2+2 plan from _ _ _, and worked overtime to do a good job in the online work of RIS graphic reporting system. This work is very hard and needs the full cooperation of all brother departments. In addition, we should do a good job in the training of RIS graphic reporting system, so that relevant medical personnel can be familiar with and skillfully operate the system. General practitioners don't complain, they are on call and work hard whenever there is a problem. We finally completed the online work of RIS graphic reporting system as scheduled, which was well received by leaders and colleagues.
Under my organization, general practitioners put themselves into the interconnection of the online rational drug use system and the information system of the North and South hospitals on _ _ _ _ _. With previous work experience and intensity, Corey's adaptability to online work is much stronger. The on-line work and operation training of rational drug use system have been carried out in an orderly way from beginning to end, and the interconnection and intercommunication of hospital information systems in North and South China has also been quickly completed and applied. At the same time, my general practitioners and I have made great efforts to ensure the safe, stable and efficient operation of the system and the smooth development of the daily work of the hospital.
In addition, in _ _ _ month, _ _ month and _ _ month, respectively, the self-run programs of cable TV in Southern Hospital were put into use, the desktop management system was launched, the canteen charging system and the canteen monitoring system were launched and operated normally, which greatly improved the informatization level of our hospital and effectively promoted the pace of informatization construction in our hospital. While doing a good job in various information system projects, he led all the comrades in the Information Department to complete the comprehensive transformation of the background music in the North Campus and the customized installation of the plastic-absorbing luminous characters in the South Campus.
This year, Qi Xin, a comrade of our department, and Qi Xin, together, held three negotiation tenders for the PC, printer and other equipment purchased by North and South Hospital, which reduced the price by 1000 yuan compared with the same period, saving a sum of money for the unit.
Second, do a good job in personnel training and improve the level of departmental specialization.
The hospital sent me to study in _ _ _ on120. My experience is that talents are the foundation of strengthening the hospital and the source of department development. So after returning to the hospital, I decided to do a good job in training the staff of the department and improve the overall business level of the department.
First of all, I organize all departments to communicate regularly. Anyone who has good ideas and good practices is put forward for everyone to share, and * * * has made progress.
Secondly, I ask all people to participate in any work, so that those with little experience and poor hands-on ability have the opportunity to learn from those with rich experience and strong practical ability. Learning in practice is the way to improve the professional level of information science.
Third, participate in training and academic exchanges. Whenever there is an opportunity, I will let members of the department participate in business training or academic exchange activities. I also led various departments to visit and study in brother units to learn their successful experiences and practices; Please invite professional and technical personnel to our hospital to exchange experiences in order to improve the technical level of our information department.
There is no end to learning. Only by constantly creating a learning environment can we continuously improve our theoretical knowledge and professional level. After this year's efforts, the overall level of our department has been significantly improved, and the quality and efficiency of work have been affirmed by leaders and colleagues.
Third, formulate various measures to strengthen network security maintenance.
Once the hospital information system is put into operation, it requires 24-hour uninterrupted operation, and its security has become the key to the continuous and normal operation of the system. Once the hospital information system is paralyzed, it will not only cause economic losses, but also have a negative impact on the reputation of the hospital. Network systems face two threats:
One is to threaten the data and information in the network;
The second is to threaten the equipment in the network system. Therefore, it is extremely important to ensure the safety and stability of the hospital network and the whole information system.
Experience of hospital information department II
According to the needs of hospital construction and development, hospital information department should assist hospital leaders to formulate and implement long-term plans for hospital information construction.
First, the hospital information construction.
1, hardware and software maintenance, network maintenance, system development, monthly hardware maintenance patrol. Software and hardware maintenance can be basically completed, but the system development department is unable to complete it, and everyone knows about the personnel in the computer room. There are many people, but few people can work independently.
2. There is a lot of coordination between the construction of the information department and various departments, which has been supported by everyone in the implementation process. Basic data entry, personnel training, etc. With the strong support of finance, nursing, science and education.
3. The improvement of hospital information system from the beginning to the implementation is a long process. Since 1 month was introduced, it has been applied to most modules of hospital system, including HIS, LIS and PACS. The LIS system of these systems runs smoothly, but some problems found in the operation of HIS and PACS systems have not been solved. It has been more than 10 months since it was launched, and some collected problems have been solved. During this process, we held several coordination meetings, and some issues were agreed to be revised. But most of the problems have not been solved (the first stage), and we have made great efforts. Repeated phone calls and letters have no effect. It is difficult to communicate with engineers in Tian Jian. In terms of financial statements, a sample table was published in April, and the data in July were basically the same. The same problem was submitted to 10 for many times, and the leaders and technicians in Tian Jian were communicated for many times, but it was too late to solve it. The policy is constantly adjusted, the new demand is increasing, and the demand for information systems is getting higher and higher, which can not meet the demand for a while and can not keep up with the situation.
Of course, some problems are caused by our improper operation, mainly because we are not serious in training. There are also conceptual problems, traditional management models and modern differences.
4. The second phase of some modules is currently being implemented, and all subjects of electronic medical records have been fully carried out. Some departments use it well, while others are not ideal. Templates are all made by yourself, so there are many problems. Medical records are related to the quality of medical care and have just begun. I hope that the medical department will ask more questions and find problems in the current implementation so as to improve.
5. The modules of nursing, health examination, equipment management and hospital experience were also on the website, but Tian Jian failed to modify them in time. Some engineers in Tian Jian thought they couldn't do it, ignored it, and even refused to accept it and sign it.
Second, the proportion of drugs is distributed once a week. According to the policy requirements, there is a gap between departments. If all departments have opinions, whether the indicators are adjusted; (Special materials and radiotherapy costs are extra)
Third, the average cost limit for hospitalized patients. Now that the medical insurance quota has been assessed, do we still need to assess it?
Four, prescription, drug sales of the top five assessment publicity.
Five, medical record recovery and filing supervision, ICD- 10 coding, report (reported on the 5th to 8th of the following month), workload, disease classification, tumor report, etc. Now the medical records are recovering well. Medical record room personnel information department management, but information department in the work of the basic management.
Sixth, the application and printing of hospital printed materials (after the publication of electronic medical records, the paper size, printing quantity and specifications can not be decided yet).
Seven, the management of subordinate departments.
Eight, books, magazines, periodicals, disease knowledge base.
Nine, information system software and hardware procurement application.
Please ask the leader to coordinate whether the financial statements are printed by the finance office.
Experience of hospital information department 3
Under the correct leadership of the hospital department, the Information Department not only completes the daily work within the management scope of the department, but also focuses on accelerating the improvement of hospital information construction. This year's main work report is as follows:
One is to implement the technical file management system for medical staff, and store the files of doctors and nurses in the hospital (including personal information, historical file records, personal behavior records, etc.). ) greatly simplifies the tedious work of manually operating the file bag before, optimizes the workflow, and makes the file management more humanized. The application of this system not only improves the quality and efficiency of the management of medical personnel's technical files by the hospital management department, but also provides data support for the performance appraisal and human resource evaluation of the hospital.
The second is to configure the medical insurance card system, which saves the cost, facilitates the trial, and reduces the complexity of configuring different readers with different cards.
Thirdly, the real-time monitoring system of hospital acquired feeling was implemented in Xinglin Hospital. Through the intermediate technology of data access, the related information of hospital acquired feeling in HIS, LIS, RIS and other systems was collected, and a dynamic hospital acquired feeling information database was established to realize online monitoring of patients from admission to discharge.
Fourth, the implementation of physical examination system, systematic and standardized management of hospital physical examination center, greatly improved the comprehensive management level and work efficiency of physical examination center. It provides powerful information support for the physical examination center to further implement health management services and optimize business and administrative management.
5. Online hospital business intelligence (BI) system is a report decision-making system, which uses data warehouse and data mining technology to systematically store and manage hospital data, and analyzes hospital data through various statistical analysis tools to provide various analysis reports.
VI. Construction of Standardization Center Computer Room With the continuous development of hospital information construction and the wide application of computer technology in hospitals. The normal operation of hospital information system and the preservation, utilization and development of medical data resources play a very important role in hospital development, so the standard design of computer room as the "nerve center" of information system and data storage center is particularly important. In view of the construction of hospital medical technology building, our hospital has also built a new computer room, which is practical, economical, flexible, extensible, safe, reliable and easy to manage, thus building a standardized central computer room.
Seven, the implementation of regional health platform, through information technology, to achieve centralized storage and * * * sharing of health information, so that patients in large hospitals can also be shared by primary hospitals, thereby improving the efficiency of medical services, improving the quality of medical services, reducing medical costs and reducing medical risks.
20__ is a heavy year for the Ministry of Information. The Ministry of Information has given full play to the spirit of teamwork and completed all the work well, but there are also some problems that need to be improved and solved urgently. Mainly in two aspects:
1, professional knowledge needs to be further improved;
2. There are many new system developers, so seamless integration cannot be achieved.
In the next 20__ years, the main work direction of the intelligence department is:
The first is to implement an intelligent queuing system to solve the problems of disordered queuing of patients, unbalanced workload of doctors and noisy environment.
Second, prepare to implement the outpatient electronic medical record system, which is the sum of words, symbols, charts, images, slices and other materials formed by doctors in the process of outpatient diagnosis and treatment. Outpatient electronic medical record is an objective record of doctors' outpatient diagnosis and treatment, and it is also the freezing of medical conditions of patients or medical institutions in a certain period of time. Through the continuous superposition of these freeze-frame information, medical materials are formed. It is beneficial for patients to have a comprehensive understanding of their own disease prognosis and diagnosis and treatment, and it can also provide medical information for patients to see different hospitals and provide a basis for doctors to formulate treatment plans.
Experience of hospital information department 4
The year of 20__ is a crucial year for the informatization construction of our hospital. With the strong support of the leaders of our hospital and the assistance of other departments, the informatization construction has been steadily promoted, the work of the Information Department has been carried out in an orderly manner, and all tasks have been successfully completed. The work is summarized as follows.
Informatization construction: first, start the evaluation of digital hospitals and promote the informatization construction of hospitals. The focus of work throughout the year is basically to meet the assessment, which is mainly reflected in several aspects:
In terms of software construction, the medical record system was upgraded according to the new standard, and successfully docked with the platform of the provincial information center, realizing the uploading of the first page data of medical records; The lis system was put into use formally, which realized the full docking of lis and his, realized the sharing of test data, improved the work efficiency, optimized the medical treatment process and facilitated patients' medical treatment.
In terms of infrastructure, the network computer room was transformed, and a new computer room was built according to the actual situation of the hospital, with an area of 13O, equipped with air conditioner, ups uninterrupted power supply, anti-static floor, fire extinguisher, air conditioner and temperature and humidity monitor, which basically met the development needs of the hospital from 10 to 15. The backbone network lines have been transformed. The newly added backbone lines all adopt Gigabit optical fiber, and the core switches and convergence layer switches are all replaced with three-layer manageable switches, which maximizes the service life and availability of network lines, improves the network transmission rate, and provides a prerequisite for the pacsa system to go online.
Network security, installing Huawei's new generation firewall to provide basic border protection for the hospital's network environment; All intranet systems are installed with online antivirus software, virus database is upgraded in time, and mobile storage devices such as USB flash drives are completely prohibited from regularly networking antivirus, effectively protecting the security of network systems and business data.
In addition, from the perspective of capital investment, the development of hospital informatization construction this year is summarized: the capital invested in the whole year is 274,300 yuan (excluding the expenses paid to network operators and financial software). ), accounting for 0.73% of the annual business income (37.5857 million yuan), accounting for less than1%of the business income; Among them, software investment 1 1.9 million yuan, accounting for 43.34% of the total investment, hardware investment 97,700 yuan, accounting for 335 1% of the investment, and consumables 57,600 yuan, accounting for 23 15% of the total investment.
Completion of other work of the Information Department: The Information Department has been paying attention to maintaining the stable operation of information systems and hardware of various departments, responding to the failure maintenance of various departments in time, and striving to reduce the failure rate, failure level and failure duration. 20__, the Information Department * * answered the phone 1000 times throughout the year. I went to various clinical departments to check and repair computer failures for more than 200 times, printer failures for more than 350 times, software failures 150 times, network failures for more than 40 times, computer room server maintenance 10 times, installation or reinstallation of operating system for more than 20 times, organization of emergency drills/kloc-0 times, going out to study for 5 times, and training of computer basics/kloc-.
Based on the normal and orderly development of the above work, in June+10, 5438, we successfully met the evaluation of provincial experts on the construction of digital hospitals in our hospital, which was affirmed. Although the evaluation results have not yet been announced, we firmly believe that it is certain to reach the standard of one star.
Existing problems:
First, network security still needs to be improved, and network behavior management needs to be strengthened, such as database security audit and network behavior security audit.
Second, there is no disaster-tolerant backup of database data, which needs to be further solved.
Third, the safety construction of the computer room needs to be further improved, such as temperature and smoke alarm devices, access control systems, standby air conditioners, liquid fire extinguishers, and lightning protection of power supplies.
Four, the information management system module is incomplete, it is necessary to increase the pace of online application module. Fifth, the usage rate of genuine software is low. In the future work, the information department still needs to raise awareness, strengthen professional skills learning, and provide technical support to other functional departments, clinical departments and medical technology departments to contribute to the development of the hospital.
Experience of hospital information department 5
With the strong support of hospital leaders, the hospital information department has developed steadily, all the work has been carried out in an orderly manner, and all the tasks have been completed well.
1. Complete the follow-up visit with experts. From Beijing-Tianjin-Hebei patients to Tangshan patients, the information department gradually normalized the follow-up visit. Visiting the old patients through the special department has enhanced the connection between doctors and patients, displayed the image of the hospital as a friend of patients, and let more people know and further understand the hospital. On the eve of 20__ Spring Festival, the hospital paid a return visit to the patient in Cangzhou and brought him the blessing of Spring Festival in our hospital. All return visit information is published online and broadcast in cooperation with county TV stations.
2. Under the leadership of the dean, be responsible for the information management of the hospital and the management of the network department, library, statistics room and medical record room. Do a good job in the recovery, sorting, binding, filing, inspection and storage of medical records. Strictly implement the transfer and borrowing system of medical records, put an end to the loss of medical records and ensure the supply of medical records. Complete the copying of medical records meticulously, and strictly enforce discipline. The copied medical records shall not be reused.
3. Complete all kinds of statistical reports in a timely, accurate and comprehensive manner to ensure that the daily reports accurately and clearly reflect the daily diagnosis and treatment of various departments in the hospital. Refine the classification of visiting calls, whether it is radio, television or friend introduction, we must make comments.
4. Answer well. The information department ensures that someone is on duty 24 hours a day to answer patients' calls. And send the hospital contact address and telephone number to the patient's mobile phone in the form of short message. For patients with some specific clinical problems, timely transfer to the specialist, so that the director can communicate with patients in time to solve the problem.
5. Do a good job in collecting, purchasing, registering and cataloging medical books and periodicals, and actively provide the latest Chinese and foreign medical and health information for medical treatment, teaching and scientific research.
6. With the support of hospital leaders, the hospital website was continuously developed, an asthma forum was established, and an official space was opened in Tencent, which improved the overall image of the hospital. The hospital website will continue to explore the new publicity mode of the hospital, strive to achieve the balance between cost and benefit, plan various activities, and enhance the wave influence of hospital publicity.
7. The Information Department of the hospital arranged the work reasonably, worked overtime to cooperate with the infirmary to complete the entry of health records in the surrounding villages and streets, and strived to establish electronic health records.
8. The personnel of the Information Department are conscientious and responsible, and can timely respond to the maintenance of computer software and hardware, e-mail, networks and printers of various departments. As far as possible, reduce the failure rate of equipment use. When a failure occurs, the information department personnel can solve it on the spot, and the problems that cannot be solved on the spot can also be solved in the shortest time. Moreover, it has overcome the difficulties of aging equipment, some computers and printers having passed the warranty period, lack of spare machines and so on, and can be repaired by itself, saving a lot of money for the hospital. The information department often goes to each workstation to check hidden dangers, find and repair them in time, and never affect the normal work of each workstation because of machine failure.
9. Successfully organized various hospital activities, such as the tour organized in May, the New Year's Day party and the Spring Festival party before the festival. With the support of hospital leaders and the help of various departments, the hospital information department successfully held a series of wonderful activities, which enriched the cultural and sports life of employees and stimulated their enthusiasm for work.
10. Complete other tasks assigned by leaders on time.
The work of the Information Section is rather complicated, and there are still many areas that need to be improved. In the new year, the Ministry of Information will continue to improve its work level, enhance the quality and ability of department members, standardize work processes, improve work content, and make the Ministry of Information an arm of leaders to provide support for the development of various departments.
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