What should I do if the user has information security downtime such as Tianyi Blue Shield anti-fraud downtime?

If users are faced with anti-fraud downtime of Tianyi Blue Shield and other information security downtime at the same time, the following measures should be taken:

1. First, comprehensively check the user equipment to ensure that no other unknown software or malicious programs are running.

2. Then contact the customer service of Tianyi Blue Shield Anti-fraud Software, ask the reason for the shutdown, and solve the problem according to their instructions.

3. At the same time, we also need to contact the customer service of other information security software to understand the reasons for their downtime and solve the corresponding problems.

4. If the problem is a conflict caused by other software with the same function, it is necessary to coordinate between Tianyi Blue Shield anti-fraud software and other software and operate according to their instructions.

If the problem cannot be solved by itself, you need to seek professional technical support.

In short, in the face of all kinds of information security downtime, users should keep calm, follow the correct steps, contact relevant customer service or technical support as soon as possible to solve practical problems.