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China United Airlines epidemic refund policy
Legal basis: Announcement of the Ministry of Transport on Free Refund of Passenger Tickets on Road and Waterway Passenger Lines at Special Time. In order to thoroughly implement the deployment requirements of the State Council in response to the joint prevention and control mechanism in novel coronavirus, effectively reduce unnecessary personnel flow and reduce the risk of epidemic spread, the Ministry of Transport has decided that since 24: 00 on August 4, 2002/KLOC-0, passengers who purchased tickets for road and waterway passenger trains through channels such as road and waterway passenger transport stations and passenger network ticketing platforms have voluntarily changed their itinerary, and if they need to refund tickets, the ticketing unit shall handle them free of charge, together with those who purchased tickets for personal accident insurance. According to the needs of epidemic prevention and control, all localities should suspend the local road and waterway passenger lines and announce them to the public in a timely manner. Since the date of publication, if passengers have purchased tickets before, the ticketing unit shall also refund them free of charge, together with those who have purchased personal accident insurance.
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