Why can't I use traffic when I buy a traffic package?

Hello, take the customers of Henan Mobile as an example. If the phone can't access the Internet, please follow the following steps:

1. Check whether this will happen to other mobile users around. If so, it may be a local network signal problem.

2. Check the Internet settings of the mobile phone, you can reset the network parameters and restart the operation of the mobile phone.

3. Replace the mobile phone to test whether the SIM is normal.

If you still have problems, you can call local 10086 to reflect the situation, and we will serve you wholeheartedly.