Joke Collection Website - Public benefit messages - What is the most effective way to complain about telecommunications?
What is the most effective way to complain about telecommunications?
Complain to the telecom operator about China Telecom: 10000.
If you can't complain to the operator, go to the website of the Ministry of Industry and Information Technology: 8080/cmsadmin/shouli/shensu.jsp (if this website can't be opened, it is blocked by the operator, and the solution: use proxy ip or VPN).
Ministry of Industry and Information Technology's complaint telephone number: 0 10- 12300? Branch area code+12300
In normal life, I often receive spam SMS sales calls, or my mobile phone has been opened by operators for a whole year for no reason. I'm sure everyone has met it.
However, we must believe that although the Consumers Association has little effect on the chaos of communication charges of these companies, it is not lawless. One mountain is still high, and the Bureau of Industry and Information Technology can punish them. You'd better send an email to complain.
Note: you must complain to the enterprise first, and you can complain to the Ministry of Industry and Information Technology only if you don't handle it. It is unreasonable to complain directly. Many ISPs are forbidden to submit complaints to the website of the Ministry of Industry and Information Technology, that is, they can't click the submit button after writing the content, or even directly block the website of the Ministry of Industry and Information Technology, so I will provide the email address of the Ministry of Industry and Information Technology to accept complaints. :accept@chinatcc.gov.cn needs to indicate the name, mailing address, zip code, contact number, contact email address and complaint date; In addition, provide the name of the complained enterprise (only valid for large operators, such as Great Wall Broadband, Gehua Broadband, Broadband Pass, etc.), the content (details) of the complaint, whether you have complained to the enterprise (you must complain to the enterprise first, and the Ministry of Industry and Information Technology can accept it if it is invalid, and directly ask the Ministry of Industry and Information Technology not to accept it), and finally promise that "I promise that the complaint information is true and valid".
Basically, it took effect the next day, and the district head will deal with this matter directly. It must be solved on the third day, and there may be a return visit from the Ministry of Industry and Information Technology within 48 hours. If it is not solved, the person in charge will be in big trouble. I have complained many times before through the Ministry of Industry and Information Technology that my news was interrupted and I hung up in less than a minute. It is estimated that the mobile phone is blocked, at least when moving, so sending emails is the safest.
It's not a nest of snakes and rats I thought at first. In the last two years, I really feel the protection of the country. Many employees like the Consumers Association and the Ministry of Industry and Information Technology are very active, and the complaint platform built by enterprises themselves can't help outsiders in essence. If the complaint is fruitless, it will be decisively reflected to the relevant departments.
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