What if I lose my mobile phone card?

The solution to card loss is as follows:

1. You can apply for a replacement card in the mobile phone business hall at your convenience. Individual users need to carry their ID cards, and unit users need to issue official letters of introduction from the unit, pay the card replacement fee of 150 yuan, and settle the phone bill of last month. If the card is replenished in time, there is no need to go through the stop and start procedures, and the 80 yuan fee can be saved and the loss of mobile phone charges can be minimized.

2. Apply for downtime in time. If you don't want to get a replacement card immediately after losing your mobile phone, you should go to the nearby business hall to go through the shutdown procedures as soon as possible. You can apply for emergency stop service through 1860 if you roam away at night or lose your mobile phone.