The text message can't be opened. What should I do?

If the mail you receive cannot be opened, we suggest that you:

1. Try viewing other messages. Some text messages may have compatibility problems.

2. If the SMS in the mobile phone can't be opened, it is recommended to go to Application-Settings-(General/More)-Application Manager-All-Open Information-Clear Data.

3. Back up the data in the mobile phone (such as address book, multimedia files, etc.). ) and restore the phone to the factory settings.

4. Check whether the mobile phone has firmware/system push notification. If yes, please upgrade your phone to the latest version. View mode: Settings-(General/More)-About Equipment-System Update-Update.

If the problem still exists, it is suggested that you take the purchase invoice and the three-guarantee certificate to the nearest after-sales service center for testing.