What do you mean, authentication failed?

Unable to generate order due to system upgrade.

Unable to generate order due to system failure.

There are many reasons for the failure of bank authentication:

1. If the account information reserved on the online banking is inconsistent with the account information (such as name, ID number and certificate type) you filled in when opening an account on our website;

2. If the customer's bank card is in the "Bank Unicom" mode (such as Pudong Development Card), the bank Unicom function must be enabled;

3. Some bank cards must be U-shielded at the counter (such as ICBC cards and CCB cards), but they cannot be authenticated.

Solution:

Avoid network peak hours or system failures to recharge. For details, please call 10086.

When the client exchanges data with the platform, it needs a password, which is called the data synchronization authorization code. The newly downloaded new client requires us to manually add this authorization code to the client.

Otherwise, when exchanging data with the platform, there will be a prompt of "authentication failed"; At the same time, when you start the client, there will be a prompt.

1. How to enter the authorization code in the client?

On the client, in System Management → System Settings → Modify the data synchronization authorization code, fill in the authorization code (the default is the 6-digit password issued by a single department) and apply it. Just restart the client.

2. How to query the authorization code?

We can also find this authorization code on the platform. Log in to the platform with the administrator account of "A+ company code":

In system maintenance → organization management → organization information maintenance, there is a data exchange service, and the initial password of the data service is the authorization code. Of course, we can change this authorization code through the "Set Client Data Synchronization Authorization Code" button.

Special emphasis: the authorization code is not necessarily the password for the administrator to log on to the platform. The administrator's password modification is realized by "Modify Password" in the upper right corner, and should not be confused with the authorization code.

When the bank card is bound, the system reports "Authentication Failed". What should I do?

Inconsistent with the information kept by the bank. When opening an account, the information registered on the website does not match the bank card information. Go to the bank with your ID card to check the bank reservation information.

1. If the mobile phone number reserved by the bank card is reserved or changed (the mobile phone number bound by the bank card), the account holder must bring his/her ID card and bank card to the counter of the account opening bank to sign the contract. This mobile phone number is very important, and online payment can be made through SMS authentication.

2. If you change the mobile phone number of the balance, you can change it on the bank self-service machine or online banking.

Note: the mobile phone number reserved by bank card and the mobile phone number reminded by SMS of balance change are not the same concept. These two numbers can be the same number or different numbers.

① Copy the ID card with the assistance of the staff in the bank lobby and queue up at the same time.

② Fill in a business application form, select "Binding Mobile Phone" in the business application column, and attach the mobile phone number that needs to be bound now. If you have any questions about other items in the application form, you can refer to the template provided by the bank or consult the lobby manager of the bank. Different banks need to fill in different application forms with different names. Take ICBC as an example, what needs to be filled in is its Other Business Application Form. )

(3) After calling the number, hand over the bank card, original ID card, copy of ID card and business application form to the counter staff to bind the mobile phone.