What should the driver do if Didi taxi doesn't pay?

Drivers can call or contact passengers to ask them to pay. If the passenger doesn't answer the phone or reply to the text message, call Didi Customer Service and let the customer handle it. Generally, after the ride, if the passenger has not paid, the Didi platform will automatically deduct the passenger's fee after 2 hours and then pay it to the driver.

Extended data:

1. According to the Interim Measures for the Administration of Online Booking Taxi Management Services, those who apply for online taxi management should have online and offline service capabilities. Among them, the online service ability is recognized by the relevant provincial departments in the place where the enterprise is registered, which is valid nationwide.

2. Didi Chuxing will stop providing taxi, express train, Uber, limousine, carpool, car and limousine services in Chinese mainland from 23: 00+08 on September 8, 2065438 to 23:00 on September 5, 2065438 to 5: 00 at midnight.

3. From September 4th, the passenger station will launch the "Safety Center" quick entrance, which is convenient for users to quickly use the functions such as one-button alarm and trip sharing.

4. From September 4th, passengers will be prompted to add emergency contacts one after another, which will help relatives and friends to contact the police quickly when needed and get travel information in time.

5. From September 8th, under the premise of encrypting and saving data and ensuring passengers' privacy, the full-course recording function will be tried out in the online car service (express, advanced car, special car, etc.). );

6. From September 13, upgrade the platform-wide driver safety training plan, strengthen the driver's safety tips, conduct safety knowledge assessment before driving every day, and take orders only after the driver is qualified;

7. On the basis of the plan to clean up the inconsistency between people and vehicles launched in May, continue to carry out actions such as criminal record screening and daily face recognition, and continue to cooperate with the police to resolutely crack down on crimes;

In August and August, there were 21.2000 complaint lines for customer service consultation on the whole platform, including 0/.5000 for intelligent processing, 0/.5000 for customer service (5000 for self-construction and 0/.0000 for outsourcing) and 6 1.0 for the rest. Didi will continue to invest the best resources in the customer service system, and the number of self-built customer service teams will increase to 8,000 before the end of the year, and continue to build the strength of the safety senior customer service team.

References:

Baidu encyclopedia-Didi chuxing