Causes and solutions of black screen

There are many reasons for the black screen, such as system problems and software conflicts. Any screen damage will be displayed as a black screen. It is recommended that you try the following methods:

Battery restart

Take out the battery and press the power button again to start the machine. If the fault still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing.

Uninstall third-party plug-ins.

It is recommended to uninstall the third-party plug-ins running before the black screen.

Restore factory settings

Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore factory settings (Settings-Privacy/Reset-Restore Factory Settings).

Samsung service center

If the problem still exists, you still need to bring the purchase invoice, maintenance card and machine to the Samsung service center, and the engineer will check and deal with the machine.