The weather has been so hot recently. If there is a power outage, will China Southern Power Grid notify us in advance?

If you are an electricity customer of Guangdong Power Grid Company and a power outage occurs,

1. If it is judged that the power outage belongs to one household, it may be due to line failure behind the meter, switch tripping, etc. In this case, it is recommended that you try to reset the indoor switch while ensuring your own safety. If you cannot operate it, it is recommended that you entrust a qualified construction unit to handle it.

2. If it is determined that there is a power outage in an area, this situation may be caused by a sudden failure of the power supply line. It is recommended that you call the 24-hour power supply service hotline 95598 to consult the specific situation.

3. If a power outage occurs, it is an emergency and customers cannot be notified in advance. We are very sorry for the inconvenience caused to you. The power supply department will try its best to repair and restore power to you as soon as possible.

4. If it is a planned power outage, the power supply department will notify you seven days in advance through SMS, WeChat and other channels. If it is a temporary power outage, it will notify you 24 hours in advance.

If you want to know more about power outage and restoration information, please follow the "China Southern Power Grid 95598" public platform on WeChat, click on My Electricity>Power Outage/Report for Repair>Select the power area and area>Enter the "Verification Code" After submitting, you can query the power outage information.

We hope our answer will be helpful to you.