The 4S shop said they didn't have a car, but they didn't?

The 4S shop said they didn't have a car, but they didn't?

Is there really no car as they say? Is there something fishy? What should we do? Then let's talk about it one by one.

The first one is that you haven't paid the money, and people tell you that you don't have a car before you buy it.

There are two situations at this time:

The selected model sells well, and there is really no car.

The car you buy is in short supply, especially SUV, fuel-efficient and intermediate compact car, which often happens.

Then there is nothing we can do. We can look at other stores in 4 S.

Deliberately said that there is no car, and I want consumers to buy medium and high.

In other words, this garage actually has a car, just to tell you that we don't have it now.

What do people draw in this picture? Maybe I just want you to spend more money and buy something more expensive. For example, we don't have this kind of low-priced car, which has been sold out. There is not much difference between high-priced cars and high-priced cars. Do you want to see expensive cars? Let you buy a higher one.

There are many people who want to buy, and the 4S shop wants to sell cars at a higher price.

There are still some SUVs, which have arrived at three in a month anyway, and 40 people are already waiting to buy them. You can buy it or not, or add some money. This spare tire child is not very recommended either, but it is.

There is another situation. He actually wants to get more orders. There is actually only one car, but there are three buyers. If he wants to accept all orders from three buyers, he can only tell you that there is no car. As long as you pay the deposit, I will arrange it for you as soon as possible. This is the mode of operation.

Then if I pay the money, he still tells you that he doesn't have a car, isn't it the same?

Totally different.

Now the car was bought by a higher bidder.

After paying the money, it may be your stationary car, and someone else paid a higher price and took your car away. You used to buy this car for 65,438+10,000 yuan, but others paid 1 10000, so it is understandable that everyone sold it in business.

I told you after I sold it. Sorry, the car you bought is still on the way, still on the way. Not yet. You just have to wait two days. This will happen. Are you very unhappy?

The car license is in the bank, and there will be a car in a few days.

There is another situation, that is, the car is actually there, but its certificate or customs clearance form is in the bank.

4S shop purchase, one car is 65,438+10,000 yuan, 100 car directly 100 million yuan. Where did you get so much money? Loan. Then his mortgage to the bank depends on this car license, because this is an asset, right?

Relatively speaking, you have to receive your money first, then he will return it to the bank, and then take out the certificate and sell it to you, then you can basically wait.

I have met such customers before. Bought this car, drove it, and got a temporary license plate. The 4S shop closed down and I couldn't get the certificate. This is still risky, and it is not recommended for you to do so.

4S stores want to force sales or start sitting on the ground.

There is another kind, that is to say, extra hard selling or sitting on the ground.

You signed the contract for this car, and then the money was paid in full. Then I'll take this opportunity to tell you that I'll start grinding you over and over again before the car arrives:

Do you want to buy extended warranty service? Do you want to buy better insurance? The decoration here is also genuine, which is very good. Do you want to buy some more?

If you don't promise him, he will say that the car hasn't arrived yet, and the car really hasn't arrived yet.

I don't know why, as soon as I bought this decoration bag, I was asked to pick up the car the next day, saying that the decorator had arranged everything for me. This situation is really irritating.

There are two main situations.

Then there are two kinds of synthesis:

One is that it really hasn't arrived, which is less likely, only on this kind of Volkswagen.

There is another possibility, that is, there are various ways to make more money, either sitting on the ground and starting from the price, or whoever pays more money will take it first, or try to find another opportunity to communicate and negotiate with you.

How to deal with these problems when buying a car?

So how should our friends who buy cars deal with these problems? Let me tell you one by one.

Find more 4S stores and see if there are any cars.

First of all, he said the car didn't arrive, so you said it didn't arrive? I'll ask other 4S stores of this brand if they have this car.

Now that the Internet is so developed, you can see this province besides this city, and the whole country besides this province, so I admit it, okay?

Then, except for this situation, everything is basically negotiable. Then if he is so hard to find before we buy a car, tell me that the car hasn't arrived yet, and talk about the price or something, as mentioned above, it is ok to shop around.

The delivery period is indicated in the car purchase contract.

But what if we have paid the money and he keeps telling me that it hasn't arrived yet? Here to remind everyone, nip in the bud, this is the most important thing. When signing a contract, be sure to sign it clearly.

First of all, the first one is in your contract. You must hand in the car before which date. Be sure to let him write it down.

"What is the beginning of May? I'll let you pick it up as soon as the car arrives. " This doesn't count. It's dangerous.

He can keep dragging you, and you can get your money back when you go to court. This lawsuit is very troublesome, ranging from two weeks to three months and half a year. Not very recommended. Read it when you sign it.

See if the contract is an intention agreement or a car purchase contract.

then what Look at the title of this contract. Is it a car purchase contract? Or a car purchase intention agreement?

It's called an agreement of intent. The deposit, as well as the next one, can be refunded. If you are not satisfied, I will let you refund your money.

If it is solved, it will be legally binding. You can't return the money you gave him. If you hadn't mentioned the car at that time, he wouldn't have charged.

But again, it is stipulated, for example, the car was picked up on June 65438+1 October1,and the car didn't arrive. You give him 5000 yuan, and he pays you back 10000 yuan, which is compensation. It's better to be clear in advance than anything else.

In case of forced sales, call the manufacturer's service hotline to complain.

Then, we all signed the contract and made an appointment. There are still 15 days before the car is picked up. This 15 days, he has been telling you, do you want to buy a set meal? What do you want? In fact, this car has been parked there for a long time. What about this thing?

If you look for a 4S shop, they will definitely not solve this problem for you. People want to make money. A better way is to call the car manufacturer of your own brand.

Call the manufacturer's service hotline to complain about his poor service and unclear communication, and then talk about the delay in delivery. At this time, the manufacturer will supervise your 4S shop, and the 4S shop will attract attention, and then he will honestly give you the car.

This is related to the interests of 4S shopping malls, so it is more effective to complain to manufacturers.

Because the 4S shop decides the year-end bonus according to the proportion of user satisfaction, if there are many complaints, this manufacturer will get less rebates.

People waste your time just to make money, right? If your complaint is not solved in time, not only will he not earn extra money, but all the existing profits may suffer great losses, so the overall effect is still relatively good.

Today, I mainly talked about some extreme situations. There's nothing we can do. We'll handle this, let the manufacturers complain, find the Consumers Association, and finally go to court. It's best not to encounter this situation.

When signing a contract, the specific time or quantity shall be indicated.

Therefore, dear friends, when signing the contract, we must have the specific time or figures of specific projects, which is very important for us to sign the contract.

Let's not talk about decorating a big gift package, 5000 yuan. How much is this movie? Tell me, how much is this baby treasure? How much is this navigation? Everything is written in detail.

Write it clearly when you hand in the car.

The same is true for car delivery. Don't say delivery after autumn. I'll give it to you as soon as it arrives. Not really. Write the month and date clearly and add a sentence. What kind of responsibility will you bear if you don't deliver it when it's due? Don't do this without paying, paying and agreeing to anything. 4S stores often make this kind of thing.