Can I check my baggage online?

Online check-in can handle checked baggage, check in at the airport counter in advance, and there is no need for a printer to print boarding passes. It will be printed for you when you check in.

After online check-in, there are still luggage to check in. Please arrive at the airport in advance and check in at the counter before the flight deadline. Please consult the local airport of origin about the deadline of each airport counter.

Online check-in is just a choice of location, and you still have to go to the airline counter to check in.

Baggage is divided into checked baggage, self-care baggage and personal belongings. Prohibited articles, restricted transport articles, dangerous goods, and other articles with peculiar smell or easily polluting aircraft as stipulated by the state shall not be checked as baggage or sandwiched in luggage.

1, checked baggage.

Passengers must check their luggage with a valid ticket, and generally pick up their luggage when they check in on the day of departure. Articles that do not belong to luggage should be checked as goods, not as luggage. The checked baggage must be well packed, locked and fastened, able to withstand certain pressure and be safely loaded, unloaded and transported under normal operating conditions.

2. Weight of luggage.

The weight of each piece of checked baggage shall not exceed 50 kg and the volume shall not exceed 40*60* 100 cm. Baggage exceeding the above requirements must be checked with the consent of the airline in advance.

The weight of self-care luggage shall not exceed 10 kg, and the volume of each piece shall not exceed 20*40*55 cm. The weight of the articles carried by each passenger is limited to 5 kilograms. Passengers with first-class tickets can carry two items with them. The volume of each personal belongings shall not exceed 20 * 40 * 55cm. Carry-on articles exceeding the above weight, number of pieces or volume limit shall be checked as checked baggage.

3. Return of luggage

Passengers who want to return their luggage at the place of origin must ask before the luggage is loaded. If the passenger cancels the ticket, the checked baggage must also be returned. All the above returns will refund the excess baggage fee. Passengers pick up their luggage at the stopover, and the excess baggage fee charged for unused flight segments will not be refunded. When the declared value baggage is returned, the declared value surcharge delivered will be refunded at the place of origin, and the declared value surcharge delivered will not be refunded at the stop.

4. Baggage claim area.

Upon the arrival of the flight, passengers should immediately claim their luggage at the airport with the identification tag. If necessary, the ticket should be submitted for inspection. Because a lot of luggage is very similar, passengers should check the name and number of the label after taking the confirmed luggage off the baggage conveyor belt to prevent mistakes. Passengers who have lost their identification tags should report the loss to the airline immediately.

Characteristic sign-in

Characteristic check-in is different from the traditional counter check-in mode, which mainly includes the following contents:

1, airport self-service check-in, means that passengers can verify their travel documents, select seats and print boarding passes at the airport with the help of the special check-in machine CUSS, and if they need to hand in their luggage, they can check in at the special counter.

2. Online check-in: refers to the working mode that passengers log in to the self-service check-in interface of the airline departure system through the Internet, verify their identity documents, select and confirm seats, and print A4 paper boarding passes. If you need to hand in your luggage, passengers should complete the baggage delivery at the special counter before boarding the plane, and the A4 paper boarding pass printed by themselves will pass the security check.

3. Mobile phone check-in: refers to passengers using mobile phones to log in to the self-service check-in interface of the airline departure system, verify their identity documents, and choose their own seats. The airline sends the electronic boarding pass of QR code to the passenger's mobile phone by SMS. After arriving at the airport, passengers can check their luggage, print their boarding pass or scan the QR code directly to complete the security check.

4. SMS check-in: It means that passengers go through check-in procedures by sending and receiving SMS. The first phase of SMS check-in service is only applicable to single adult passengers who handle non-transit and non-code domestic flights of China Southern Airlines.

There are many advantages for passengers to use online check-in. First of all, before arriving at the airport, passengers can check in online for leisure, which is convenient and fast. Secondly, passengers only need to arrive at the airport to hand in their luggage before boarding the plane and wait for boarding, which greatly reduces the waiting time; Thirdly, except for a few check-in counters and check-out baggage counters, there is no need to prepare a large number of check-in counters and CUSS machines at the airport, which greatly reduces the check-in area.