Why didn't WeChat receive the new message and suggest how to solve it? Wechat received a new message without prompting.

If you use a vivo phone, you can refer to the following methods for troubleshooting:

1. Turn on notification rights for the application.

Go to Settings-Notifications and Status Bar-Apply Notification Management-Find the corresponding software-Open? Allow notifications, and set the reminder mode to: floating notification or screen lock notification.

2. The message reminder of the application itself is turned on.

Some applications need to turn on message reminders in their own settings, which can be set in the software. For example, the opening method of WeChat software: enter WeChat-Me-Settings-New Message Reminder-Receive New Message Notification-Open option.

3. Turn off Do Not Disturb mode/Focus mode.

When do not disturb mode/Focus mode is turned on, incoming calls, messages and notifications will be muted;

Go to Settings-Sound and Vibration/Sound Vibration and Silent Keys-do not disturb mode/Focus Mode-and turn off the function switches of different scenes.

Some softwares have built-in do not disturb mode, which needs to be closed in the software.

4. At the same time, check whether the computer logs into the software.

Some third-party applications, such as WeChat and other software, computers and devices log in to the software at the same time, and there is no prompt tone when the device receives the message. Please exit the computer software to check.

5. Open the background operation authority of third-party software.

It may be that the application can't run in the background or the background of the program is cleaned up, which makes it impossible to receive messages. You can enter Settings-Applications and Permissions/More Settings-Permissions Management-Permissions-Self-startup to start the self-startup and associated startup of the corresponding software. In addition, enter the card background, slide the program down and lock it to prevent the program background from being cleaned up. Enter Settings-Battery-Background Power Management/Background High Power Consumption-Allow background high power consumption.

6. Sleep mode

If "Sleep Mode" is turned on, the system will freeze idle applications at night to save power. You can enter Settings-Battery-More Settings-Sleep Mode-and switch functions as needed.

At present, most models support sleep mode:

X series: X90 series, X Fold+, X80 series, X? Fold、X？ Note that X70 series, X60 series, X50 series, X30 series, X27 series;

NEX series: NEX 3S, NEX 3, NEX dual-screen version, NEX/NEX flagship version;

S series: S 16 series, S 15 series, S 12/S 12? Pro, S 10 series, S9/S9e, S7t, S7e/S7e active edition, S7, S6, S5, S 1? Pro？

IQOO model: iQOO 1 1 series, iQOO Neo7se, iQoneo7, IQOO? Z6、iQOO？ Z6x、iQOO？ 10、iQOO？ 10? Pro、iQOO？ U5e、iQOO？ Neo6？ SE、iQOO？ Neo6、iQOO？ U5x、iQOO？ 9/iQOO？ 9? Pro、iQOO？ Neo5S/iQOO？ Neo5？ SE、iQOO？ Z5/iQOO？ Z5x、iQOO？ 8/iQOO？ 8? Pro、iQOO？ U3x、iQOO？ Neo5 Vibrant Edition, iQOO? Z3、iQOO？ Neo5、iQOO？ 7、iQOO？ U3、iQOO？ Department 5, iQOO? U 1、iQOO？ Z 1x、iQOO？ Z 1、iQOO？ Neo3、iQOO？ 3、iQOO？ Neo? 855、iQOO？ Neo、iQOO？ Pro、iQOO？

T series: T2x, T 1, t1x; ;

Tablet: vivo? pad

Y series: Y35 5G, Y76s(t 1), Y73t, Y52t, y755g, Y77e(t 1), Y77e, Y32t, Y77, Y33e, Y72t, Y33s, y1.

Other models: Z6, Z5, Z5x.

7. Restore all settings

You can enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore All Settings-Restore, Restore Settings Options.

This operation will not delete files or software, but will cancel the password and restore all settings, including the set wallpaper, unlocking method, WiFi, default opening program, etc.

note:

Enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout;

Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

8. Uninstall and reinstall the software

Uninstall the app, and then download and install it again in the app store. Uninstalling the application will delete the software data, so it is recommended to back up the data in advance.

Backup and recovery methods of WeChat chat records;

1. On WeChat-I-Settings-Chat-Backup and migration of chat records-Migration-Migration to computer WeChat, mobile phone/tablet WeChat, and then migration back to the original mobile phone to restore chat records;

2.vivo/iQOO models can use the function of exchanging messages with one button to transfer the chat records and data of WeChat to another mobile phone device for backup, and use the backup storage mobile phone to restore the chat records. (Only one-button switching of vivo phones is supported. If not, it is not supported. )

3. Open the computer version of mutual transmission, turn on the USB debugging of the mobile phone, connect the computer and the mobile phone with the original data cable, enter the computer mutual transmission-data backup-new backup-view the WeChat data-and start the backup. Click Restore Data to restore the previous backup.

4. Connect the computer and the mobile phone to the same router network, log in to WeChat on the computer side-click the ≡ sign in the lower left corner-backup and restore-back up the chat record to the computer-confirm on the mobile phone side and start the backup. Click "Restore Chat Data to Mobile Phone" to restore the previous backup.

note:

Chat records and data of third-party software such as 1 and WeChat cannot be backed up to the cloud service;

2. When restoring the backup data, the original WeChat data imported into the mobile phone will be overwritten and cannot be retrieved. It is recommended to use a new machine or a mobile phone with all data erased to save WeChat chat data.

If you have more questions, you can go to official website /vivo Mall APP-My-Online Customer Service or vivo official website Web Edition-Slide to the End-Online Customer Service-Enter the manual customer service for consultation and understanding.