Rules for Refund of Shenzhen Airlines Special Tickets Execution time: June 65438+1 October1.

Not long ago, several airlines began to introduce the policy of refunding special fares. Just a few days ago, Shenzhen Airlines also announced that it would start to introduce the new return and change rules on 20 19 1. This move is also to solve the problem of high temporary refund fees for passengers.

Since 20 19 1, Shenzhen Airlines has introduced a new rule of returning and changing the visa: the second gear is changed to the fourth gear, and the ladder rate is implemented.

The new regulations cancel the rule that special fares cannot be refunded, and stipulate that passengers who buy tickets of any class can change their tickets or refund them before/after the flight takes off.

Refund rule

In the new policy, the rate calculation is divided into four grades:

"7 days (inclusive) before the scheduled departure time of the flight"

"The flight is scheduled to leave the station for 7 days to 72 hours (inclusive).

"72 hours to 4 hours before the scheduled departure time of the flight (inclusive)

The four stages are "4 hours before the scheduled departure time of the flight".

Attached Shenzhen Airlines official website:/

Refund and change at different times, and the rate is different. The sooner the ticket is refunded or changed, the more money will be returned to the passengers.

Shenzhen Airlines official website has announced this regulation, and official website has a charging standard for returning and changing the visa. At the same time, Shenzhen Airlines is still strengthening its management, and other network platforms and agencies will gradually implement this regulation to ensure everyone's rights and interests.

For more information, please pay attention to official website of Shenzhen Airlines, or call the 24-hour customer service hotline of Shenzhen Airlines at 9536 1 for consultation.