Problems with M value exchange in Henan M-Zone

This M value redemption is launched from time to time. The specific redemption depends on what is available in the mobile business hall. The items exchanged are not fixed.

1. The minimum redemption standard for M-value in M-Zone:

The minimum redemption standard for M-value in M-Zone is: the total M-value consumption reaches 500 M-value. Starting from January 2007, once your total M-value consumption reaches the minimum redemption standard, you will be eligible for M-value redemption. All redeemable M-values ??owned by customers can participate in China Mobile's points program activities.

The M value you have used to redeem gifts is called the "redeemed M value", and the remaining M value after reaching the redemption standard is called the "redeemable M value".

2. M-Zone M value validity period:

Starting from January 1, 2007, the M plan will be cleared annually for three years, and will be implemented in December every year.

Three-year rolling clearing means that the total annual M value obtained by the customer in the first year and the unconverted M value balance at the end of the third year will be cleared at the end of the third year. The M value accumulated first will be cleared first. deduct.

3. Warm reminder

Same brand transfer: When you handle the transfer (same brand), the M value in the original account will be transferred to the new customer account

Medium.

Shutdown: When your mobile phone is shut down (including forced shutdown, arrears shutdown, application shutdown, high-cost shutdown, and half-stop) or after you make an appointment to cancel your account, your M-value account will be frozen and you will not be able to Redeem gifts. After restarting or canceling the reservation and closing the account, the M-value account will be unfrozen and you can participate in the M-value gift redemption again.

Account cancellation: including formal account cancellation and account cancellation for arrears. After the account is closed, the M value balance will be cleared to zero. You can redeem the remaining redeemable M points for gifts before closing your account.

Rejoining the network: that is, when you close your account and reopen it, the M value will be recalculated based on the date you opened the new account. The M value before you closed the account cannot be restored.

Brand transfer: When you apply for brand transfer, the M value balance will be cleared after the brand transfer. You can redeem the remaining redeemable M-values ??for gifts before switching brands.

4. M value query method:

(1) Edit the text message "CXMJH" and send it to 10086 for query. The system will feedback the following content: Your M value is **.

(2) Log in to the Henan Mobile website www.ha.chinamobile.com for inquiries.

(3) For inquiries, dial 10086. Dial 10086, select the "1" button to query the location, payment records and personal information, and then select the "5" button to query the M value. What you find is the total M value.

(4) Customers can go to the nearest business hall to make inquiries.

(5) Dial "*125#" to enter the Henan Mobile Handheld Business Hall for enquiry.

(6) Log in to the mobile business hall of Henan Mobile WAP website to make inquiries.

Please refer to the local business office for M value redemption activities