Where should I complain about fund-raising chaos and high handling fees?

Handling fees refer to certain fees required when conducting certain economic transactions or business processing. In life, people often encounter various handling fees, such as bank transfer fees, ticket booking fees, travel fees, etc. Many times, handling fees are unavoidable, but if some companies or institutions charge excessive handling fees, you need to consider filing a complaint. So, where should I go to complain about handling fees? This article will introduce this in detail.

1. Excessive handling fees

Before making a complaint, we first need to understand when a complaint needs to be made. The following are examples of situations where excessive handling fees occur:

1. You can redeem airport VIP room services for free with your credit card, but the airport charges you a fee.

2. Some merchants charge handling fees for credit card or Alipay purchases, but not for other payment methods.

3. When purchasing goods or services, a large amount of "service fees" are forcibly charged.

4. Some grassroots security agencies illegally charge “protection fees” and other fees from the masses.

The above are situations where excessive handling fees occur. These situations require us to file a complaint quickly.

2. Complaint channels

When we encounter the above situation, we need to consider choosing a suitable complaint channel. Different situations require different complaint channels, which are introduced below for different situations.

1. Complaint channels for credit cards or third-party payment platforms

When we use credit cards or third-party payment platforms for consumption, we may encounter unreasonable handling fees. . At this time, we can make complaints in the following ways:

(1) Complain to the bank

When we encounter high handling fees when using credit cards, we Complaints can be made to the bank's customer service hotline. The advantage of making a complaint through this method is that the bank will consider refunding the service fee after receiving the complaint.

(2) Complain to the third-party payment platform

If we encounter handling fee problems when using a third-party payment platform to pay, we can complain to the customer service of the payment platform. However, it should be noted that third-party payment platforms usually do not promise to refund fees, so you need to carefully read the fee description when using the payment platform to avoid unnecessary fees.

(3) Complain to the Consumer Association

If the above two complaint methods are fruitless, we can complain to the local consumer association. The agency has the power to investigate relevant companies as a supervisor and resolve disputes through civil prosecutions.

2. Complaint channels for purchasing goods or services

When we encounter excessive service fees when purchasing goods or services, we can choose the following methods to complain:

(1) Complain to the merchant

When encountering excessive service fees, we can complain to the merchant’s customer service. If the services provided by the merchant do not meet the actual situation, we can require the merchant to refund the relevant service fees.

(2) Complain to the consumer association

If the merchant does not refund the refund, we can complain to the local consumer association. The agency can investigate the merchant and issue a letter of reprimand, helping us get a reasonable resolution.

3. The issue of illegal charges by grassroots security agencies

If we encounter a situation where grassroots security agencies illegally charge "protection fees" and other fees from the masses, we can choose the following methods to lodge a complaint:

(1) Complain to the public security bureau

We can lodge a complaint at the local public security bureau. The public security organs have the right to investigate grassroots security agencies that violate regulations and impose corresponding administrative penalties.

(2) Complain to the disciplinary inspection and supervision agency

If there is corruption in the public security department, we can complain to the local disciplinary inspection and supervision agency. The agency has the power to take disciplinary action or pursue legal action against those involved.

The above are the complaint channels under different circumstances. You need to choose different ways to make complaints according to the situation.

3. Summary

In life, we often encounter the problem of excessive handling fees. Faced with this situation, we must resolutely safeguard our consumer rights and choose appropriate complaint channels. Only in this way can we get fair treatment and protect our own interests.