Handling method of idle fish buyer not confirming receipt

The handling methods for the buyer of idle fish not to confirm the receipt are as follows:

1, contact the buyer actively. Communicate with the buyer through the chat function of the idle fish platform, telephone or SMS, ask whether the goods have been received and remind the buyer to confirm the receipt in time.

2. Take the initiative to contact the buyer. Communicate with the buyer through the chat function of the idle fish platform, telephone or SMS, ask whether the goods have been received and remind the buyer to confirm the receipt in time.

3. Send a reminder. You can send a reminder notice through the idle fish platform to remind buyers to confirm the receipt, especially if they forget to confirm the receipt.

4. Contact customer service to intervene. If the buyer deliberately refuses to confirm the receipt, he can contact Xianyu customer service and provide relevant evidence (such as logistics bill number, product photos, etc.). Customer service may help solve the problem and urge the buyer to confirm the receipt.

5. Set automatic receipt confirmation. In some cases, if the buyer does nothing, the system will automatically confirm the receipt after a specified time.

6. Use the platform collection function. In the help and customer service of idle fish, you can use the function of urging receipt, which may prompt the buyer to confirm receipt as soon as possible.

7. Refund processing. If the buyer deliberately fails to confirm the receipt of the goods and there is something wrong with the goods, he can take the initiative to propose a refund plan, which usually speeds up the transaction.