How to change Air China ticket? How to change Air China ticket?

1. First check and determine the date and time of the ticket to be changed. It must be a flight with the same airline and the same time as the current ticket. The date of change can be the date before the current ticket. Can be a date after the current ticket.

2. Prepare the passenger’s ID card, ticket information, mobile phone number, etc.

3. Check the customer service number of the airline corresponding to the ticket, and call their customer phone number to ask whether your special ticket can be changed or refunded. They will usually tell you whether it can be changed or refunded. If the ticket can be changed, they will also tell you the specific method of changing the ticket or refunding the ticket.

4. If the airline tells you that you can change or refund the ticket at their partner agency or branch, then please bring your ID card, other ID cards used to purchase the ticket and other information to the partner agency or branch. Change the ticket and refund the ticket.

Extended information:

1. Notes:

1. In principle, tickets with a discount of less than 30% cannot be changed or refunded. 40% off to 10% off will be charged corresponding handling fees according to regulations. Full-price tickets or first-class tickets can be changed at will, as long as there are tickets available for the changed flight. If you are not sure which day to change to, you can always keep the ticket and change the flight ticket. If the flight ticket is higher than the current price, the price difference will be made up. If the flight ticket is lower than the current ticket price, the airline will not make up the price difference.

2. If the flight needs to be changed due to airline reasons, there is no restriction. In addition, some airlines also have corresponding regulations for changes before and after 2 hours of departure, and after the flight has taken off.

2. Refund regulations:

1. Generally, a refund fee of RMB 5 will be charged before 24 hours before departure. A refund fee of RMB 10 will be charged within 24 hours before departure. A refund fee of RMB 10 will be charged 2 hours before departure. A refund fee of RMB 20 will be charged within the limit. For other regulations, please see the airline's refund schedule.

2. Refunds can only be made to the place where the ticket was originally issued. If the customer did not purchase the ticket at this ticketing point, we can only help the customer. Cancel the seat and write on the last page of the ticket that the guest will apply for a refund at X:00 on X, month, X, year, and stamp it with the official seal. If there is a flight delay official stamp stamped by the airport on the back of the ticket, the ticket will be fully refunded without any fees.

3. If the name is entered incorrectly, it is a homonym error, and other times and flight segments remain unchanged, you can apply for a full refund from the airline, and attach the re-issued white coupon to the refunded ticket. Note If the homophone of Ming is entered incorrectly, the application will be cancelled.

Reference materials: Baidu Encyclopedia - Air ticket changes

People's Daily Online - There are new rules for air ticket refunds and changes. How should you understand consumption?