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12306 shows that the power outage will definitely stop?

12306 is the official number, and the outage information sent is true.

Railway 12306 is the official mobile phone ticketing application software launched by China Railway Customer Service Center. It shares user, order, ticket amount and other information with the official website of train tickets, and uses unified ticketing business rules. The software has the functions of air ticket reservation, online payment, change, refund, order inquiry, common contact management, personal data modification and password modification. , and launched on 20 13 13.

On June 5438+ 10, 2022, the railway department continuously improved the service measures to facilitate passengers to purchase tickets and return and change their visas, and extended the ticketing service time of 12306 website from 5:00 to 23:30 every day to 5:00 to100 the next morning, providing a 24-hour Internet refund service.

strong function

Railway 12306 not only provides ticket purchase and ticket inquiry functions, but also adds three menu functions of railway information, self-service and platform alliance. Railway information releases timely and authoritative news and passenger and freight transport notices, and self-service provides the most commonly used passenger self-inquiry service for the public. Platform Alliance opens the entrance of other new media service channels of Railway Corporation, and goes directly to the official new media channels of China Railway, Renmin, Xinhua, Sina and Tencent, and the national railway bureaus 18.

Railway 12306 focuses on providing passenger and freight transportation information inquiry service. According to the system prompts, citizens can inquire about the remaining tickets, trains, pre-sale period, sales outlets, logistics services, freight business premises and other information by inputting characters or voices. The newly launched railway companion APP is a companion public service application specially launched by the railway department for passengers, which integrates three modules: reading, audio-visual and fun.