What's wrong with the SMS function?

Method 1: restart the mobile phone, but it is recommended to turn it off and then turn it on again.

Method 2: Check whether the mobile network is normal, because the information cannot be opened until it is fully received, especially if the signal or mobile phone is not very good.

Method 3: Check whether the SMS storage service is abnormal and open normally.

Method 4: Reset the phone or clean up all the data.

If the message you receive cannot be opened, Samsung mobile phones generally recommend the following actions:

1. If only a few short messages can't be opened, there may be compatibility problems. Suggest that the other party try again.

2. If all the short messages can't be opened, please open Settings-(Application)-Application Manager-Find information-back up the short messages and try to clear the data.

3. Check whether there is a new version of the machine system and try to upgrade the system.

4. If it is invalid, back up the data in the machine (contacts, text messages, photos, etc. ) and try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center, and the professional after-sales engineer will help you test it.