Can I call on the weekend of 12345?

Yes, I can. I work on Saturday and Sunday in 12345, and I work seven days a week, with manual service. The 12345 hotline does not have a double holiday. This hotline is a telephone channel dedicated to solving people's demands. Although the utility of 12345 has been greatly reduced in recent years, it is still an important channel to reflect people's livelihood.

12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to a public service platform set up by local municipal people's governments, which is composed of telephone number 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc., and provides "7×24 hours" all-weather manual service.

the function of the telephone number 12345:

the telephone number 12345, commonly known as the mayor's hotline, is quite useful for complaining about the problems of the administrative department or the problems directly under the jurisdiction of the functional departments. Whether there is a final result or not, there is usually a receipt.

for example, the construction of residential quarters corresponding to the Housing and Construction Bureau, and the disturbance to the people corresponding to the Law Enforcement Bureau.

But this telephone is not everything. Civil disputes are better solved through self-help mediation or legal channels.

12345, the "non-emergency rescue service system", is used to help the claimant solve the difficulties and problems encountered in life and production, and it is a platform for the municipal party committee and the municipal government to pay attention to people's livelihood and listen to public opinions.

When users send short messages to the 12345 platform to reflect problems, they must write down the following two points:

Call content (concise)

Event location (detailed indication)

SMS can't query the processing results of internal claims

Users are advised to control the number of short messages within 15 words.