Abnormal ETC equipment after National Day? Pay attention to these situations!

After the National Day holiday, many car owners reported that after passing through the expressway during the National Day, they received the prompt message of ETC abnormality. In order to let drivers and passengers pass quickly and avoid a series of problems caused by improper operation, Bian Xiao summarized the matters needing attention when using ETC.

0 1

What should I pay attention to when using ETC?

1, when entering and leaving the toll station, be sure to slow down and drive in the special lane.

ETC vehicles should take the ETC lane, and vehicles with manual trucks should take the manual lane, and it is not allowed to change lanes in front of toll stations or stations. When ETC vehicles pass by, they should keep a proper distance from the preceding vehicle to avoid misunderstanding and "pay the bill" for the preceding vehicle.

2. After entering the expressway, be sure to regulate driving.

When driving in the specified lane, don't change lanes or shift gears at will, and don't plug and pull ETC cards at will on the way, otherwise the electronic tag will be abnormal and the billing success rate will be affected.

3. Do not maliciously destroy or remove the electronic tag (OBU)

OBU is dedicated to private cars, and vehicle information and bank card information correspond to each other. Illegal disassembly will lead to invalid labels and vehicles will not pass normally. If the OBU of the vehicle is found to be detached or loose, the owner needs to re-install and activate it at the ETC bank service outlets.

02

ETC frequently asked questions

Q: How to check whether the electronic tag works properly?

Answer: First, insert the ETC card into the OBU. After hearing the beep, check whether the display on the OBU LCD screen is normal, such as "recharge card" and "balance", which means that the OBU and ETC cards are normal and can be used normally.

When the ETC card is inserted into the OBU, if the above words are not displayed, it means that the OBU is not normal. You should go to the outlet in time, be tested by the outlet staff, and carry out after-sales maintenance by reactivating or replacing the spare machine.

Q: What about Q:ETC prompt blacklist?

A: If a "blacklist" prompt appears when passing, users can contact ETC customer service to inquire about the source of the "blacklist". Users who enter the "blacklist" due to arrears, abnormal accounts and other reasons can contact the bank to cancel the "blacklist". If the pass card is listed in the "blacklist" for reasons such as loss reporting, the user needs to go through the formalities of understanding and loss reporting before the "blacklist" can be lifted.

Q:

Why not take the ETC lane and lift the pole?

A: The general reasons may be:

①? Too fast to feel;

②? ETC card dropped or OBU failed;

③? Lane failure;

④? The vehicle was blacklisted. If you encounter the above situation, please follow the command of the toll booth staff.

Q: Can the Q:ETC card be plugged into a friend's OBU?

A: No. ETC user car, card and OBU must be used together, and they shall not be mixed. ETC users must have one car, one card and one device, and no more cars can use one card and one OBU, otherwise they will not be able to pass.

Tips:

There is no expired re-authentication in ETC, and the "ETC authentication failed" message is a phishing message sent by a liar. Clicking on the link in the short message will reveal personal information and cause personal property losses. So, when you receive such a short message, don't click on the link.

This article comes from car home, the author of the car manufacturer, and does not represent car home's position.