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Why did I pay Q coins but didn't receive them?

QB prompts that the recharge is successful, and the reasons for not receiving QB are as follows:

1, QQ number is incorrect: it is recommended to check QQ number carefully when recharging Q coins, otherwise it will not arrive. If you fill in the wrong number, you can only communicate with the other party in a friendly way, and you can generally apply for a return. If not, remember to learn a lesson and be careful when charging next time.

2. The recharge time of Q coins is generally immediately received, and the longest time is no more than 24 hours. Please be patient. Generally, it will arrive at the account immediately, and there will be a prompt in the QQ wallet after it arrives. If it is more than 24 hours, please contact Tencent customer service, pay attention to the screenshots as much as possible, and keep the evidence such as recharge time.

Extended data:

How to get Tencent Q coins:

By purchasing QQ card, telephone recharge, bank card recharge, network recharge, mobile phone recharge card, etc.

The face value of QQ card is 10 yuan, 15 yuan, 30 yuan, 60 yuan, 100 yuan and 200 yuan; Users can apply for Q coins by calling Tencent voice phone. The Q coins they applied for can use a series of related services on Tencent's website, and they can invest the corresponding Q coins according to the corresponding tips when purchasing. Enter QQ number, QQ card number, password and verification code when recharging the network, and you can complete the recharging of Q coins.

You can also buy props from QQ games (including game hall, QQ hall, QQ fantasy, QQ Sonik and various tencent games in QQ three countries).

Reference link: Baidu Encyclopedia _Q coins