How to greet customers

1, accurate address: It is convenient and convenient for some people to send text messages, but you have to pay for your convenience. Customers may delete it directly without reading it, which will not achieve the blessing effect and waste money. Therefore, when sending short messages to customers, we must address them accurately, such as, Manager Li, Brother Zhao, etc. In today's era of harassing text messages, I will try to make it easier. I wrote short messages to more than 1000 customers during the Spring Festival last year. On New Year's Eve, I was basically occupied by short messages, and the gains were beyond my imagination. 2. The content is novel: Some people download some classic short messages online and send them to your customers. No matter whether the other party is male or female, old or young, they all use their own classic text messages. After a while, they also received the same message and couldn't help sighing. I read this message. Is it useful? Therefore, the content of short messages must be distinctive, so if you are afraid that you are not talented, please try to be brief, simple and practical, such as: Happy Mid-Autumn Festival, Happy Family, Happy Spring Festival and so on! It is short and can achieve the purpose of blessing. Every time I send my blessing to my customers, I always rack my brains to achieve my goal, because I know that a good short message represents my sincerity, which is better than calling your customers ten times and visiting them. Try it if you don't believe me. 3. Short signature: when someone sends a text message to a customer, add "limited liability company". Is it necessary? Redundancy takes up space and trouble, and customers will think you are "rustic", as if you just bought a BB machine and kept ringing the bell; I just bought a mobile phone, and it's as naive as running on the main road. The signature is the abbreviation of the company plus your name; 4. Timing is right: Maybe everyone has this experience. Before the arrival of the New Year and festivals in China, they will receive messages from many people, hoping that their wishes will come first. It's not necessary. If you receive a blessing message tomorrow, your customer will tell his daughter-in-law "Hehe" twice today: "Maybe other places celebrate the New Year before us, and the supplier sent it"; 5. After implementation: After sending the text message, it's over? It's a waste to communicate with customers! So after the New Year, after the holiday, did you get the message I sent you? If the customer is impressed with you, he will definitely answer "Yes, thank you for your blessing", and the tone is still relatively high, and there is a feeling of happiness and gratitude in it, indicating that your message is effective; If your news has no effect, customers will generally take care of your face, perfunctory, hesitate, and then say "received", which actually doesn't matter. In this way, you will achieve the purpose of continuous communication with customers. Don't underestimate the role of short messages. Sometimes texting is far more practical than communicating with customers. Since SMS works well, make good use of SMS and be sincere.