How to make an appointment to apply for an ID card in Shenzhen

Website appointment

Step 1: The applicant searches the "Shenzhen Public Security Bureau" website household registration service appointment platform through Baidu (

Step 2: Select "Household Registration Appointment", among which: Shenzhen residents choose "Household Registration Certificate Processing"; non-Shenzhen residents choose "Non-city household registration resident ID card processing"

Step 3: After entering the "Read Agreement" reading page , please read the agreement carefully, then click the "Accept" button and the "Next" button to enter the "Fill in Application Information" page.

Step 4: After entering the page to fill in the application information, first fill in your name, Citizenship number and mobile phone number information, click "Submit" to enter the "Select Appointment Time" interface

Step 5: Select the appointment processing time and location according to your own situation and click the "Reservation" button. Complete the appointment.

Step 6: After the appointment is completed, the system webpage displays "Congratulations on your appointment being submitted successfully". You can print the information sheet. At the same time, the system will send the information to your registered mobile phone in time. This appointment is over. After the appointment is successful, please keep the "reservation success message and appointment acceptance number" so that you can check and cancel the appointment information at any time. It is also one of the credentials you use to handle business.

1. If you have not received or lost the "reservation success message and reservation identification code", you can log in to the "Appointment Management-gt; Reservation Information-gt; Reservation Already Reservation" on the reservation platform website Find the corresponding order in "Records" to view the details.

2. In order to prevent the waste of number sources and meet the best interests and fairness of the vast majority of citizens, the reservation platform has adopted reservation restrictions. The same user has not completed the same business in the same business. You can only make one reservation before processing or canceling it. You can make another reservation for the same business after completing the processing or canceling the reservation.

Inquiry and cancellation of reservation

1. If you need to inquire about the reservation, On the online reservation page, please fill in the corresponding information in the "Appointment Management" position as prompted, click the "Query" button, enter the "Query Reservation" page, and perform the corresponding operations according to your needs.

2. Users can cancel the reservation number within the specified cancellation time limit. The system will restrict users from canceling after the cancellation deadline. Generally, the deadline is 2 hours before the reservation time. If you enter the "Reservation Management" to query and cancel the reservation on the same day. If you cannot go to the acceptance point, please cancel the reservation in advance. Otherwise, it will cause a waste of number resources and affect the processing of other users and be recorded in the no-booking file. This will affect your future reservation behavior. Please understand.