After setting up call forwarding, you can't use the call reminder service. Is this correct?

After setting up call forwarding, you can't use the call reminder service.

Call reminder

I. Business Description

Incoming call reminder service means that when a customer's mobile phone is out of service area or turned off, busy or not answered, the incoming call reminder platform automatically records the incoming call information that the customer failed to answer normally during this period, and the system automatically sends the above information to the customer's mobile terminal in the form of short message.

1. Called service: The called "incoming call reminder" short message notification service transfers the call to the incoming call reminder system when it is out of service area, offline, busy and nobody answers. Customers who choose monthly SMS notification do not need to set call forwarding settings in their mobile phones, but customers who choose to call SMS notification every time need to set call forwarding as an incoming call reminder system. The service code for sending SMS is: 10658583.

After handling the monthly SMS notification service of "Call Reminder", the call reminder will take effect by default, and there is no need to set other call forwarding. Otherwise, the priority of other call forwarding is higher than the monthly call reminder SMS notification service.

Note: If the monthly SMS notification is processed, and the mobile phone is set with shutdown and incoming call reminder, only the monthly fee will be charged, and the fee will not be charged according to the article.

2, missed calls within 24 hours query function

Missing number query function does not need to be turned on. Call 12550 to provide manual or automatic inquiry function.

(1) automatic inquiry: dial 12550, press "6" after the connection, press "1" to inquire about the latest 10 calls, and press "2" to inquire about all calls within 24 hours, and the system will send them to the customer's mobile phone in the form of short messages.

(2) Manual inquiry: use this mobile phone to dial 12550, and then press the "0" key to inquire the incoming information manually.

(2) Method for establishing SMS notification service for each call of call reminder.

There is no need to customize the SMS notification service. Customers can use the SMS notification service for incoming calls in the following three ways:

1. You can set the call reminder system's unable-to-connect transfer, busy transfer, no-answer transfer and unconditional transfer on your mobile phone.

(1) All incoming calls are transferred to the call reminder system * * 21* 8613800XYZ 309 # transfer key (XYZ is the city number).

(2) Send key * * 62 * * 62 * 8613800XYZ 309 # # for shutdown or shutdown call reminder system (XYZ is the number of each city)

(3) Long-term calls should not be turned to the reminder system * * 61* 8613800XYZ 309 # key (XYZ is the number of each city).

(4) Call transfer reminder system * * 67 * * 67 * 8613800XYZ 309 # # Transfer key (XYZ is the number of each city)

For example, customers in Dalian can call the number of the call reminder system1380041309, or they can call the number of the call reminder system in other cities, and the tariff is still 0. 1 yuan/piece.

2. You can log in to the online business hall, enter the correct service password, and set the call reminder system to be unable to connect, busy, unanswered and unconditional.

3. Incoming calls can be transferred to the call reminder system through the manual station of 10086.

Seven. FREQUENTLY ASKED QUESTIONS

1. What is the "Call Reminder" service?

Answer: Call reminder service means that when the customer's mobile phone is in a specific state, the call reminder system automatically records the phone information that the customer failed to answer normally during this period. After the customer's mobile phone is turned on or returns to normal within 24 hours, the system will automatically send the above information to the customer's mobile phone in the form of SMS.

2. What are the functions of the Call Reminder service?

Answer: The incoming call reminder service will remind you of incoming calls in a specific state by SMS, and customers can dial the "6" key of 12550 to inquire about the incoming call information reminded within 24 hours.

3. Who can use the Call Reminder service?

A: All valid contracted customers of Liaoning Mobile can use the "Call Reminder" service.

4. After setting up the same type of call forwarding service, can I still use the call reminder? Do these two businesses have an impact? Which business is preferred?

Answer: When similar call forwarding and call reminder services are set up at the same time (if call forwarding is turned off, call reminder cannot be used), the call forwarding function will take precedence over the call reminder function.

5. If the customer uses an extension as the caller, does the reminder information sent by the call reminder system include the extension number?

Answer: The reminder information sent by the call reminder system is the switchboard number, and the extension number will not be reminded to the customer.

6. Is there a charge for calling the customer to listen to the voice prompt of the call reminder system?

A: The calling customer listens to the voice prompt of the incoming call reminder system, and the phone bill is free.

7. I won't keep a reminder of missed calls. Can I check it in other ways?

A: Yes, you can call 12550, press "6- 1" to inquire about the missed call information of the day, and select "6-2" to inquire about the call information within 24 hours.

Dear customers, the above contents are only introduced as activities, not as contract terms. In order to provide you with better service, we will constantly update our service content. Please refer to the introduction of 10086 if there are any changes or omissions in the above business introduction.