My QQ is frozen, so I can't send a verification message. How can I thaw it?

1, log in to QQ first. After entering the account number and password, click "Secure Login".

2. After that, a prompt will pop up, because our account has been frozen. Let's click "Learn about the freezing details and resume use" below.

3. Then we enter the QQ number to be unfrozen, and click "Next" after verification. Just follow the picture requirements when verifying, it's very simple.

4. After that, we will enter the QQ to be unfrozen again, and click "OK" below to verify it.

5. After that, you can use this QQ mobile phone number to verify, or you can choose other ways to verify. Just click "OK" to verify.

6. After that, we can successfully reset the password by entering a new password. Let's log in to QQ number again.